For about 15 days I have no longer been able to select the phone from which to make calls, clicking on the button no longer opens the selection window. I tried reloading the license and also the a...
I have version 2.80.8 of the desktop application, even the web version has problems. Private chats work, but spaces don't. Telephone service seem ok.On Android I get "no connection to the s...
I am asked to integrate the RAINBOW extension with the standard IVR as a direct destination for some selections, within hunt groups with others. In these periods of forced smart working or shift wo...
I find this 2 application(from Alcatel Lucent Enterprise) in the android market. https://www.al-enterprise.com/it-it/rainbow/connectors-and-apps/rainbow-guest-connect https://www.al-enterprise.com...
Why is not possible during a conference to record audio as for single direct calls ?
Permission for the administrator to enable or disable the external call forwarding of a single user (business license or enterpise) or of the whole company. The option must be granted...
Yesterday 7/4/20 we noticed following maintenance activities on OXO systems, (re-synchronization of the communication service with cloud rainbow, or simple reboots for maintenance or release upgrad...
Today, March 30, some customers who use kaspersky antivirus report that rainbow is detected as a threat and quarantined.Please fix it.
A customer asks for autonomy from rainbow users to manage their personal or group address book. Especially for the sales department it requires separation of the customer contacts assigned to the ...
It's not allowed ti change ringtone of rainbow calls in Android and iOS smartphone. Can verify It ? Thank's