Patrick SWINNEN commented,
Hello, same issue with one of my clients : 88 users with Jabra Evolve 75 BT headsets. since last upgrade of Rainbow desktop app => off-hook press on the headset then the users get now some kind of ...
Patrick SWINNEN commented,
Hi Jeroen, I could be the same, but we didn''t test it with users having concurrent clients open at the same time. with the logs we provided the RB r&d team could find the route cause and a fix is ...
Patrick SWINNEN created a post,
a lot of our customers and or own system too, have major issues with voice since sprint 96 yesterday. When wil this be resolved? it's really urgent. regards, Patrick
Patrick SWINNEN created a post,
we have all day a lot of users complaining that mobile app doesn't work anymore, or that users can see their bubbles anymore or that the users lost the call history and so on. What is the current s...
Patrick SWINNEN commented,
Hi guys, ALE promised that in R5.0 the OXO Connect huntgroup feature will be supported with Rainbow users.
Patrick SWINNEN commented,
YES, is always asked by customers and in the beginning of Rainbow with the S4B connector it was implemented, so it should also be implemented in the Teams connector. We have customers migrating fr...
Patrick SWINNEN commented,
Rainbow anydevice as users in a Huntgroup is still a work in progress for the ALE R&D team. the things you get a at this moment normal erroneous errors. It's waiting until we get a fix. Regards, Pa...
Patrick SWINNEN commented,
Hi, I also had the same experience and this is no the a normal behaviour. If the users done't use a personal voicemail nor you have the need of the auto attendant I advise to deactivate the voice ...
Patrick SWINNEN commented,
chez nous la téléphonie est déconnecté de nouveau
Patrick SWINNEN commented,
Rainbow services are all up again