Hi Thiago, Hope you are doing well. I think you have raised this query for the Rainbow Hub. Please be informed that the mass and automatic download of the phone recorded calls feature is not availa...
Hi Max, Good day to you. If there is no direct connection between Communication and Computers LAN the RTP media flow has to cross the TURN server.It will work but it will be not as efficient as dir...
Hi Alan, Good day to you. We understand that the users with mail services from hotmail.com, outlook.com, live.com are not receiving reset/pin emails from Rainbow. Could you please check with your I...
Hi Philippe, Good day to you. Please be informed that you can add a conversation or contacts to favorites. Kindly refer to the below support link to add users to favorites. https://support.openrain...
Hallo Alexandros, Guten Tag dir. Wir verstehen, dass bei der Installation von Rainbow Probleme mit der erforderlichen Software für Rainbow auftreten. Ich hoffe, dass das Problem behoben werden k...
Hi Alexandros, Good day to you. I understand that the Rainbow app installed on the machine is not available/accessible for users in the machine. Please be informed and it is recommended that the in...
Hi Ricardo, Good day to you. Please be aware that while there is no set character limit for accounts. Once an account is made in Rainbow on one firm, it cannot be created on another company using t...
Hi Lorenzo, Good day to you!! Could you confirm whether are you looking to force the Rainbow app to use mobile data over Wi-Fi on iOS or another operating system? If its an iOS, there is no built-i...
Hi Martin, Good day to you. Kindly check the behavior in the latest version, v2.139.16. If the issue persists, create a ticket with details for our Rainbow Support Team to analyze more about this i...
Hi Olivier, Good day.Please be informed that the Rainbow, as of now, does not have interoperability between teams for chat.Also, it seems there is no road map in the near future.Kindly share your ...