Nathalie KAYSER-MARCHAL created an article,
On Monday 10/01/2022, we will perform some upgrade activity to improve Rainbow HUB Services. REGION: NA, CALA, APAC, EMEA, DE, ANZ 🕘 Time slots: Monday, January 10, from 19:00 CET to 20:00 CET ...
Nathalie KAYSER-MARCHAL created an article,
On Monday 06/12/2021, we will perform some maintenance activity to improve Rainbow HUB Services. REGION: EMEA, DE 🕘 Time slots: Monday, December 06, from 19:00 CET to 19:30 CET Rainbow Hub serv...
Nathalie KAYSER-MARCHAL commented,
Hello, The ICE service restart confirms that, for any reason, the Rainbow client and the WRG can’t talk to each other, so the negotiation restarts from the beginning. Can you please ask your BP to...
Nathalie KAYSER-MARCHAL created an article,
On Sunday 07/11/2021, we will perform some upgrade activity to improve Rainbow Services. REGION: NA, CALA, APAC, EMEA, DE, ANZ 🕘 Time slots: Sunday, November 07, from 21:00 CET to 22:00 CET Tel...
Nathalie KAYSER-MARCHAL created an article,
Rainbow Services have experienced some troubles Thursday, November 04, 2021 from 16:55PM CET to 18:17PM CET. What Happened: Incident description: While deploying a new Data Center and operating som...
Nathalie KAYSER-MARCHAL created an article,
Main fixes Make call option The make-call option was not available on user’s name belonging to other directories, the search result returns no output. We reestablished the search in PBX director...
Nathalie KAYSER-MARCHAL created an article,
On Thursday 04/11/2021 & Friday 05/11/2021 , we will perform some upgrade activity to release a new Web application. These operations will be carried out in several steps per region in order to ens...
Nathalie KAYSER-MARCHAL created an article,
On Wednesday 03/11/2021, we will perform some upgrade activity to improve Rainbow HUB Services. REGION: NA, CALA, APAC, EMEA, DE, ANZ 🕘 Time slots: Wednesday, November 03, from 21:00 CET to 22:0...
Nathalie KAYSER-MARCHAL created an article,
On Tuesday 02/11/2021, we will perform some upgrade activity to release Rainbow Version 95. These operations will be carried out in several steps per region in order to ensure the best possible qua...
Nathalie KAYSER-MARCHAL created an article,
On Monday 01/11/2021, we will perform some upgrade activity to improve Rainbow Services. REGION: NA, CALA, APAC, EMEA, DE, ANZ 🕘 Time slots: Monday, November 01, from 21:00 CET to 22:00 CET Tel...