Nathalie KAYSER-MARCHAL

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Latest activity by Nathalie KAYSER-MARCHAL
  • Nathalie KAYSER-MARCHAL commented,

    Hi Luc, thank you for your interest in our news channel.Posts are not deleted there, they are no longer completely ordered by date, due to a problem that is currently being corrected. In the meanti...

  • Nathalie KAYSER-MARCHAL created an article,

    Upgrade on Wednesday, January 13, 2021

    On Wednesday 13/01/2021 , we will perform some upgrade activity to release new smart-app Microsoft Teams application and Rainbow Room application. These operations will be carried out in several st...

  • Nathalie KAYSER-MARCHAL commented,

    Hello Turn-eu1.openrainbow.com and turn-eu2.openrainbow.com were deprecated a year ago, and totally deactivated yesterday. For installations that used these addresses, it is recommended to configur...

  • Nathalie KAYSER-MARCHAL commented,

    Bonjour,   Les adresses turn-eu1.openrainbow.com and turn-eu2.openrainbow.com ont été déclassées depuis environ un an. Elles ont été totalement désactivées hier. Pour les installations qui utilisai...

  • Nathalie KAYSER-MARCHAL commented,

    Hello!   Thank you for reporting this problem.  All parameters are now in place to deploy the last Android version 1.79.3 through the Playstore. Best regards Nathalie

  • Nathalie KAYSER-MARCHAL commented,

    Hello,   for information, a new version fixing this issue should be deployed before 19h (CET). We are sorry for the inconvenience.   Best regards Nathalie

  • Nathalie KAYSER-MARCHAL commented,

    Hello, we have noticed the problem and are working on it. A correction must be delivered as soon as possible: we'll keep you informed. Thank you for your understanding. Best regards Nathalie

  • Nathalie KAYSER-MARCHAL commented,

    Hello, you'll get all needful information about Rainbow prices when looking at 'subscriptions' tab in an admin view for a company, in the footer. The contractual document 'Rainbow price list' is do...

  • Nathalie KAYSER-MARCHAL created an article,

    New User Interface is not accessible

    Note: The article in English is the reference for the other languages. Issue: After choosing to switch to the New User Interface, access to the application is denied. Root cause: If a proxy server...

  • Nathalie KAYSER-MARCHAL created an article,

    Azure permissions for Rainbow

    Table of Contents: Abstract When linked to Azure, Rainbow requires a set of permissions to be able to render the right service. This document details which permission is required for which servic...