Nathalie KAYSER-MARCHAL

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Latest activity by Nathalie KAYSER-MARCHAL

  • Nathalie KAYSER-MARCHAL created an article,

    Upgrade on Tuesday, April 13, 2021

    1. News & Updates
    2. Service Notifications

    On Tuesday 13/04/2021, we will perform some upgrade activity to improve Rainbow Services.   REGION: NA, CALA, APAC, EMEA, DE, ANZ 🕘 Time slots: Tuesday, April 13, from 21:00 CEST to 22:00 CEST Te...

    • Nathalie KAYSER-MARCHAL
    • Updated
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  • Nathalie KAYSER-MARCHAL created an article,

    Upgrade on Tuesday, April 13, 2021

    1. News & Updates
    2. Service Notifications

    On Tuesday 13/04/2021, we will perform some upgrade activity to release new iOS and Web applications. These operations will be carried out in several steps per region in order to ensure the best po...

    • Nathalie KAYSER-MARCHAL
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Nathalie KAYSER-MARCHAL created an article,

    Upgrade on Tuesday, April 06, 2021

    1. News & Updates
    2. Service Notifications

    On Tuesday 06/04/2021, we will perform some upgrade activity to improve Rainbow Services.   REGION: NA, CALA, APAC, EMEA, DE, ANZ 🕘 Time slots: Tuesday, April 06 from 21:00 CEST to 22:00 CEST Tel...

    • Nathalie KAYSER-MARCHAL
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Nathalie KAYSER-MARCHAL commented,

    1. News & Updates
    2. Production Notes
    3. What's New in Rainbow?

    Hi Luc, thank you for your interest in our news channel.Posts are not deleted there, they are no longer completely ordered by date, due to a problem that is currently being corrected. In the meanti...

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    • Nathalie KAYSER-MARCHAL
    • 0 votes

  • Nathalie KAYSER-MARCHAL created an article,

    Upgrade on Wednesday, January 13, 2021

    1. News & Updates
    2. Service Notifications

    On Wednesday 13/01/2021 , we will perform some upgrade activity to release new smart-app Microsoft Teams application and Rainbow Room application. These operations will be carried out in several st...

    • Nathalie KAYSER-MARCHAL
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Nathalie KAYSER-MARCHAL commented,

    1. Community
    2. Help Assistance & Support
    3. DNS turn-eu1 e tunr-eu2 not working

    Hello Turn-eu1.openrainbow.com and turn-eu2.openrainbow.com were deprecated a year ago, and totally deactivated yesterday. For installations that used these addresses, it is recommended to configur...

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  • Nathalie KAYSER-MARCHAL commented,

    1. Community
    2. Help Assistance & Support
    3. Incident sur la plateforme France ?

    Bonjour,   Les adresses turn-eu1.openrainbow.com and turn-eu2.openrainbow.com ont été déclassées depuis environ un an. Elles ont été totalement désactivées hier. Pour les installations qui utilisai...

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    • Nathalie KAYSER-MARCHAL
    • 1 vote

  • Nathalie KAYSER-MARCHAL commented,

    1. Community
    2. Help Assistance & Support
    3. Android

    Hello!   Thank you for reporting this problem.  All parameters are now in place to deploy the last Android version 1.79.3 through the Playstore. Best regards Nathalie

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  • Nathalie KAYSER-MARCHAL commented,

    1. Community
    2. Help Assistance & Support
    3. Language version 79: only in english

    Hello,   for information, a new version fixing this issue should be deployed before 19h (CET). We are sorry for the inconvenience.   Best regards Nathalie

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    • Nathalie KAYSER-MARCHAL
    • 0 votes

  • Nathalie KAYSER-MARCHAL commented,

    1. Community
    2. Help Assistance & Support
    3. Language version 79: only in english

    Hello, we have noticed the problem and are working on it. A correction must be delivered as soon as possible: we'll keep you informed. Thank you for your understanding. Best regards Nathalie

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    • Nathalie KAYSER-MARCHAL
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