Nathalie KAYSER-MARCHAL

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Activity overview

Latest activity by Nathalie KAYSER-MARCHAL
  • Nathalie KAYSER-MARCHAL created an article,

    New User Interface is not accessible

    Note: The article in English is the reference for the other languages. Issue: After choosing to switch to the New User Interface, access to the application is denied. Root cause: If a proxy server...

  • Nathalie KAYSER-MARCHAL created an article,

    Azure permissions for Rainbow

    Table of Contents: Abstract When linked to Azure, Rainbow requires a set of permissions to be able to render the right service. This document details which permission is required for which servic...

  • Nathalie KAYSER-MARCHAL created an article,

    Upgrade on Monday, August 17, 2020 - Release of Rainbow Version 75

    On Monday 17/08/2020, we will perform some upgrade activity to release Rainbow Version 75.4. These operations will be carried out in several steps per region in order to ensure the best possible qu...

  • Nathalie KAYSER-MARCHAL created an article,

    Upgrade on Tuesday, August 11, 2020

      On Tuesday 11/08/2020, we released a new version of the Google Extension. REGION: NA, CALA,  EMEA, DE,  APAC 🕘 Time slots: Tuesday, August 11, from 18:00 to 18:30 CEST Release of C2C Google Ext...

  • Nathalie KAYSER-MARCHAL created an article,

    Upgrade on Monday, August 10, 2020

      On Monday 10/08/2020, we released a new version of the Microsoft TEAMS connector. REGION: NA, CALA,  EMEA, DE,  APAC 🕘 Time slots: Monday, August 10, from 18:00 to 18:30 CEST Release of Microso...

  • Nathalie KAYSER-MARCHAL commented,

    Hello, We announced a first delivery on Tuesday the 23th with a Desktop version 1.72.3 Unfortunately, the deployment plan was rescinded the 23th in the morning. So, the article was published once a...

  • Nathalie KAYSER-MARCHAL commented,

    Hello, a ticket has been opened to take these translations into account. Best regards. Your Rainbow Customer Care team

  • Nathalie KAYSER-MARCHAL created an article,

    Upgrade on Wednesday, June 24, 2020 - Update

    On Wednesday 24/06/2020 , we will perform some upgrade activity to release a new Desktop application. These operations will be carried out in several steps per region in order to ensure the best po...

  • Nathalie KAYSER-MARCHAL created an article,

    Upgrade on Tuesday, June 16, 2020 - Release of Rainbow 1.72

    On Tuesday 16/06/2020 , we will perform some upgrade activity to release Rainbow version 1.72.5. These operations will be carried out in several steps per region in order to ensure the best possibl...

  • Nathalie KAYSER-MARCHAL created an article,

    Upgrade on Tuesday, May 26, 2020 & Wednesday, May 27, 2020

    On Tuesday 26/05/2020 & Wednesday 27/05/2020 , we will perform some upgrade activity to improve Rainbow Services and release new Web application. These operations will be carried out in several ste...