I am an Alcatel-Lucent expert since 2001. I have worked for Alcatel-Lucent as a trainer for 9 years and after in technical support for 3 years. After I have decided to live in Canada and to work for a business partner SSP-Telecom and now I am working for the STM (Société de transport de Montréal) I am an OXE expert and mostly about SIP
Olivier VAILLANT commented,
Hi Here, it's only for Rainbow If you have a issue with your phone, you have to open a service request to ALE (or you BP to do it) Thanks Olivier
Olivier VAILLANT commented,
Bonjour, Thanks Jean-Luc for the clarrification I agree with Stefan, it will be great to get the OXE users supervision available on Rainbow Merci Olivier
Olivier VAILLANT commented,
Hi Diogo, In that case, the best way is to open a service request with ALE to investigat futher Thanks Olivier
Olivier VAILLANT commented,
Bonjour, I have already got this issue few times but a restart of the "Rainbowagent" has solved it everytime The command : "dhs3_init -R RAINBOWAGENT" It takes 2-3 minutes to get back the tele...
Olivier VAILLANT commented,
Bonjour, Should be available in 2023 :-) https://www.linkedin.com/feed/update/urn:li:activity:7038410383216242688/ Merci Olivier
Olivier VAILLANT commented,
Bonjour, Je pense que vous n'étés pas du tout au bon endroit... ici, c'est pour l'application Rainbow d'Alcatel-Lucent et pas pour une montre Merci Olivier
Olivier VAILLANT commented,
Hi Did you test your connection from Rainbow? It's very helpfull for such issues you can't check also on the Rainbow dashboard the audio quality of the calls Regards Olivier
Olivier VAILLANT commented,
Bonjour, Il me semble que c'est 5 au maximum... mais à vérifier auprès d'ALE Sinon, si vous voulez partager la même ligne sur 6 terminaux, il faudrait avoir 6 comptes différents Rainbow Côté OXE, ...
Olivier VAILLANT commented,
Hi, In "Computer Mode", there is no parameter or configuration for such behavior.. You can ask for this improvement, it will be helpfull Regards Olivier
Olivier VAILLANT commented,
No, the limitation is on the owner of the bubble, the participants can have Essential,Business or Enterprise