Yves MAZURIER commented,
Hello, For the moment, the company directory is global. There are requests to have directories for sub-groups, such as departments, sites or others, but this has not yet been processed (it is on th...
Yves MAZURIER created an article,
This article describes how to: Access the Analytics window as hunt group administrator: Accessing the Analytics windows as hunt group administrator Analyze hunt group activity through different gr...
Yves MAZURIER created an article,
This article describes how to: Access the Analytics window as company administrator: Accessing the Analytics window as company administrator Analyze hunt group activity through different graphs: O...
Yves MAZURIER created an article,
This article is intented for Rainbow users listening to their voicemail from their company deskphone. The deskphone must be associated to your Rainbow user account and connected to the communicatio...
Yves MAZURIER created an article,
This article is intented for Rainbow users managing three-party conferences from their company deskphone. The deskphone must be associated to your Rainbow user account and connected to the communic...
Yves MAZURIER created an article,
This article is intented for Rainbow users in conversation from their company deskphone and who need to manage a second phone call: Making a second phone call Answering a second phone call Cance...
Yves MAZURIER created an article,
This article is intented for Rainbow users in conversation from their company deskphone and who want to perform one of the following: Putting the phone call on hold Resuming the phone call on hold...
Yves MAZURIER created an article,
This article is intented for Rainbow users answering phone calls from their company deskphone. The deskphone must be associated to your Rainbow user account and connected to the communication serve...
Yves MAZURIER created an article,
This article is intented for Rainbow users making phone calls from their company deskphone. The deskphone must be associated to your Rainbow user account and connected to the communication server o...
Yves MAZURIER created an article,
This article allows resellers to restrict outgoing calls for company members by managing black lists (blocked phone numbers) and white lists (allowed phone numbers). Call restriction applies to the...