Hi Quentin, there is a mistake in the note, DNS name of new server 178.33.41.97 must be rtc-gra6.openrainbow.com instead of rtc-gra5.openrainbow.com. brgds Andreas
I've the same issue on Android if the call on comuter is answered to qiuckly, if I wait few seconds before answering ringing stops on Android. No problem in iPhone even if the call is answered quic...
Hello Bruno, IP Desktop Softphone is not part of Rainbow.You should ask your BP for support. brgds Andreas
Hi Patrick, you can query last lastLoginDate and loggedSince per user via REST API see the example on the development hub: https://hub.openrainbow.com/api/admin/index.html#operation/GetUsersId brg...
Hi Jason, please have a look to the related documentation: https://support.openrainbow.com/hc/en-us/articles/360001817700-How-to-Deploy-Desktop-Application-Using-Microsoft-Active-Directory- brgds A...
Hello Christophe, I had the same issue with an user which only used mobile client, his Rainbow file storage volume was reached, after clean-up problem was solved. see also: https://support.openrain...
Hello Murali, you should post your development question in the Hub Support Community: https://support.openrainbow.com/hc/de/community/topics/115000150070-Hub-Support-Community brgds Andreas
Hello Philippe, I had the same error message when my file store limit was reached and I tried to upload a file. Please check your limit in the files menu in the right bottom corner: brgds Andreas
Hi Hirai, seems to be that the user you tried to invite has already joined another company. You can only invite users who are in the company Rainbow or not have an Rainbow account today. brgds Andreas
Hi Luis, I use Rainbow Room with a LOGITECH C920 HD Pro Webcam (non official supported) since several weeks and had no connection issues until now. Did you switch off your Room TV Box after usage o...