Baptiste CANDELIER commented,
Hello, Olivier is right, there is no profil option to not allow sending messages in a bubble. I suggest you contact your ALE reseller to discuss this feature and use case so that they can make a pr...
Baptiste CANDELIER created an article,
New Features DTMF tone implemented. Transfer scenario for one active and one held state added. Date format changed to 24 hours in call history. Textbox introduced at top of DTMF to show pressed ...
Baptiste CANDELIER created an article,
On Tuesday 09/05/2023, we will perform some upgrade activity to release a new CRM Bridge for Salesforce version 3.1.5. REGION: NA, CALA, EMEA, DE, APAC 🕘 Time slots: Tuesday, May 9, from 21:00 t...
Baptiste CANDELIER commented,
Bonjour, je confirme que ces problèmes sont corrigés avec la version 1.118.2 mise à disposition sur le Paly Store le 18/04. Cordialement,Baptiste
Baptiste CANDELIER commented,
Bonjour Virginie, c'est la façon avec laquelle Excel ouvre les fichiers csv qui est à l'origine de ce problème. Voir la remarque sur le site Support Microsoft Il faut forcer les colonnes avec le...
Baptiste CANDELIER commented,
Hi Peter, I confirm that this is not possible today. I'll suggest that you contact your ALE Channel Sales Manager to raise a product enhancement request. Regards,Baptiste
Baptiste CANDELIER created an article,
On Wednesday 18/04/2023, we will release Rainbow Classroom 1.37.2 REGION: NA, CALA, EMEA, DE, APAC 🕘 Time slots: Wednesday, April 18, from 21:00 to 22:00 CEST Release of Rainbow Classroom - Vers...
Baptiste CANDELIER created an article,
New Features Added a Reconnecting screen that will be displayed on top of the Exam Rooms during Exam Room Conference reconnection. Hosts can now delete multiple Exam Rooms simultaneously during ...
Baptiste CANDELIER created an article,
On Friday 14/04/2023, we will release a new version of the WebRTC Gateway. Connect to ALE My Portal to download this new version!This version will also be available for remote upgrade within 24-48 ...
Baptiste CANDELIER created an article,
Main Fixes Calls Fixed a random problem of calls without audio in both ways Fixed issue of no incoming call notification.