Baptiste CANDELIER commented,
Bonjour, votre problème à déjà été résolu. Dans cette situation il faut que l'administrateur de la compagnie contacte son support Rainbow. Cordialement,Baptiste
Baptiste CANDELIER commented,
Bonjour Jérôme, pouvez-vous s'il vous plait me dire si avec le lien suivant vous arrivez à afficher la vidéo HD et FullHD avec votre Webcam (celle qui pose problème dans une bulle) Cliquez simpleme...
Baptiste CANDELIER commented,
Hi Joan, if you have self registered to Rainbow with your corporate email then your Rainbow account is in the default public company "Rainbow". From this point the administrator can still add you t...
Baptiste CANDELIER commented,
Bonjour Fabrice, Bonjour Ronald, L'information de Ronald est correcte. Vous pouvez consulter l'article suivant https://support.openrainbow.com/hc/en-us/articles/360017275340-Which-version-of-Rainbo...
Baptiste CANDELIER commented,
Bonjour Laurent, vous pouvez faire la demande au support Rainbow en avoyant un mail à support@openrainbow.com. Baptiste
Baptiste CANDELIER created an article,
Issue Incoming calls: Some incoming local calls are incorrectly displayed in the call log. Instead of the local number, I have the local number with the country code in front of it. For example in...
Baptiste CANDELIER created an article,
Issue When I open Rainbow's audio/video settings no Webcam is displayed. I'll have the message: "Unfortunately, no communication device were found." Root Cause This can be linked to the Windows 10...
Baptiste CANDELIER created an article,
Issue When I start Outlook or when I try to activate the Rainbow Outlook add-in I'll have following error message and the Rainbow Outlook add-in is set (or stays) disabled. "Installing Office Custo...
Baptiste CANDELIER created an article,
Note: The article in English is the reference for the other languages. Issue WebRTC gateway installed on a NUC7PJYH or NUC7PJYH2 doesn't boot. Root Cause This is an issue of the BIOS 0058 provided ...
Baptiste CANDELIER created an article,
Note: The article in English is the reference for the other languages. Issue When I want to call a colleague, only his DDI phone number is displayed, but I want to call him on his internal (short) ...