Baptiste CANDELIER

  • Total activity 1023
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 12 users
  • Votes 4
  • Subscriptions 770

Activity overview

Latest activity by Baptiste CANDELIER
  • Baptiste CANDELIER commented,

    Official comment

    Hello, Olivier is right, there is no profil option to not allow sending messages in a bubble. I suggest you contact your ALE reseller to discuss this feature and use case so that they can make a pr...

  • Baptiste CANDELIER created an article,

    Release of Rainbow CRM Bridge for Salesforce 3.1.5

    New Features DTMF tone implemented. Transfer scenario for one active and one held state added. Date format changed to 24 hours in call history. Textbox introduced at top of DTMF to show pressed ...

  • Baptiste CANDELIER created an article,

    Upgrade on Tuesday, May 9, 2023

    On Tuesday 09/05/2023, we will perform some upgrade activity to release a new CRM Bridge for Salesforce version 3.1.5.   REGION: NA, CALA, EMEA, DE, APAC 🕘 Time slots: Tuesday, May 9, from 21:00 t...

  • Baptiste CANDELIER commented,

    Official comment

    Bonjour, je confirme que ces problèmes sont corrigés avec la version 1.118.2 mise à disposition sur le Paly Store le 18/04. Cordialement,Baptiste

  • Baptiste CANDELIER commented,

    Official comment

    Bonjour Virginie, c'est la façon avec laquelle Excel ouvre les fichiers csv qui est à l'origine de ce problème.  Voir la remarque sur le site Support Microsoft  Il faut forcer les colonnes avec le...

  • Baptiste CANDELIER commented,

    Official comment

    Hi Peter, I confirm that this is not possible today. I'll suggest that you contact your ALE Channel Sales Manager to raise a product enhancement request. Regards,Baptiste

  • Baptiste CANDELIER created an article,

    Upgrade on Wednesday, April 18, 2023

    On Wednesday 18/04/2023, we will release Rainbow Classroom 1.37.2   REGION: NA, CALA, EMEA, DE, APAC 🕘 Time slots: Wednesday, April 18, from 21:00 to 22:00 CEST Release of Rainbow Classroom - Vers...

  • Baptiste CANDELIER created an article,

    Release of Rainbow Classroom 1.37.2

    New Features Added a Reconnecting screen that will be displayed on top of the Exam Rooms during Exam Room Conference reconnection. Hosts can now delete multiple Exam Rooms simultaneously during ...

  • Baptiste CANDELIER created an article,

    Upgrade on Friday, April 14, 2023 - Release of WebRTC Gateway 2.2.7

    On Friday 14/04/2023, we will release a new version of the WebRTC Gateway. Connect to ALE My Portal to download this new version!This version will also be available for remote upgrade within 24-48 ...

  • Baptiste CANDELIER created an article,

    Release of WebRTC gateway 2.2.7

    Main Fixes Calls Fixed a random problem of calls without audio in both ways Fixed issue of no incoming call notification.