Baptiste CANDELIER created an article,
Note: The article in English is the reference for the other languages. Issue I have no incoming call notification on a Rainbow user associated to a set which supervises another set. Root Cause This...
Baptiste CANDELIER created an article,
Note: The article in English is the reference for the other languages. Issue I can't find the UA Virtual equipment for Rainbow account association for the feature Rainbow Nomadic mode for DECT AGAP...
Baptiste CANDELIER created an article,
Note: The article in English is the reference for the other languages. The Rainbow Microsoft Teams Connector is made of 3 different components: Power-app Power-app backend Smart-app desktop appl...
Baptiste CANDELIER created an article,
Note: The article in English is the reference for the other languages. Issue description: Speed-dial by range displayed as ABxxxx cannot be dialed, it fails with "Invalid Phone Number". Root cause:...
Baptiste CANDELIER created an article,
Note: The article in English is the reference for the other languages. Issue: From time to time, certain icons and buttons may not be displayed in the Rainbow web application. Root cause: This is...
Baptiste CANDELIER created an article,
On Wednesday 15/07/2020, we released a new version of the WebRTC Gateway. Log in now on the ALE Business Portail to download this new version! (change log) REGION: EMEA, DE, CALA, APAC, NA 🕒 Time...
Baptiste CANDELIER created an article,
On Wednesday 08/07/2020, we will perform some upgrade activity to release Rainbow Version 73.3. These operations will be carried out in several steps per region in order to ensure the best possible...
Baptiste CANDELIER created an article,
On Wednesday 20/05/2020, we will perform some upgrade activity to release a new Android application and a new iOS application. REGION: NA, CALA, EMEA, DE, APAC 🕘 Time slots: Wednesday, May 20, fr...
Baptiste CANDELIER created an article,
Note: The article in English is the reference for the other languages. With R1.66 it is now possible to create an OXE configured as centrex (Multi-tenant) for a single Rainbow company. The limitati...
Baptiste CANDELIER created an article,
Warning: In addition to the expected impacts, Telephony services will be cut for 10 minutes in all regions (NA, CALA, EMEA, DE, CHINA, APAC) between Tuesday, January 28 between 21:30 CET and 23:00 ...