Baptiste CANDELIER created an article,
Note: The article in English is the reference for the other languages. Issue description: Speed-dial by range displayed as ABxxxx cannot be dialed, it fails with "Invalid Phone Number". Root cause:...
Baptiste CANDELIER created an article,
Note: The article in English is the reference for the other languages. Issue: From time to time, certain icons and buttons may not be displayed in the Rainbow web application. Root cause: This is...
Baptiste CANDELIER created an article,
On Wednesday 15/07/2020, we released a new version of the WebRTC Gateway. Log in now on the ALE Business Portail to download this new version! (change log) REGION: EMEA, DE, CALA, APAC, NA 🕒 Time...
Baptiste CANDELIER created an article,
On Wednesday 08/07/2020, we will perform some upgrade activity to release Rainbow Version 73.3. These operations will be carried out in several steps per region in order to ensure the best possible...
Baptiste CANDELIER created an article,
On Wednesday 20/05/2020, we will perform some upgrade activity to release a new Android application and a new iOS application. REGION: NA, CALA, EMEA, DE, APAC 🕘 Time slots: Wednesday, May 20, fr...
Baptiste CANDELIER created an article,
Note: The article in English is the reference for the other languages. With R1.66 it is now possible to create an OXE configured as centrex (Multi-tenant) for a single Rainbow company. The limitati...
Baptiste CANDELIER created an article,
Warning: In addition to the expected impacts, Telephony services will be cut for 10 minutes in all regions (NA, CALA, EMEA, DE, CHINA, APAC) between Tuesday, January 28 between 21:30 CET and 23:00 ...
Baptiste CANDELIER created an article,
🌈 Rainbow 1.66 is available since Tuesday 28th January 2020! We are delighted to announce the following news. Feel free to give your feedback at the bottom of this article! Web/Desktop iOS Andro...
Baptiste CANDELIER created an article,
Note: Troubleshooting articles are only available in English Issue: You may encounter after a certain time running the Rainbow application following issues: you no longer receive notifications fro...
Baptiste CANDELIER created an article,
Note: The article in English is the reference for the other languages. Issue You do not receive Rainbow notifications on your Android device. Root Cause These Android devices or third-party applica...