Baptiste CANDELIER created an article,
Main fixes Audio device managementSome audio issues due to bad audio device selection have been solved. The audio device management has been reworked, please consult the article Devices managem...
Baptiste CANDELIER commented,
Hi Olivier, as discussed together, this can be fixed applying some dialing rules. Everything is explained in following article https://support.openrainbow.com/hc/en-us/articles/360020430000-Why-are...
Baptiste CANDELIER commented,
Bonjour Valentin, je confirme ce que dit Ronald, cette option n'est accessible qu'aux installateurs. Vous devez contacter votre installateurs afin de procéder à la configuration de règle de numérot...
Baptiste CANDELIER created an article,
Rainbow is now based on the Operating System device management. How a device is used or not used is mainly related to its status in the operating system, such as "Default" or "Default Communication...
Baptiste CANDELIER created an article,
On Thursday 16/06/2022, we will release CRM Bridge for MS Dynamics version 3.0.2 REGION: NA, CALA, EMEA, DE, APAC 🕘 Time slots: Thursday, June 16, from 12:30 to 13:00 CEST Release of CRM Bridge...
Baptiste CANDELIER created an article,
New Features Call handling DTMF feature is now available during calls Call control options are available in call history section DialingDialpad with search bar is added with dial option. ...
Baptiste CANDELIER created an article,
The devices management in Rainbow evolved. This article describes the way the devices are displayed and chosen especially when connecting or removing a device. The basic principle Rainbow is now b...
Baptiste CANDELIER commented,
@Frank, @Ronald, Je confirme que ce problème nous a déjà été signalé et que notre R&D est en train de l'analyser.Pour l'instant la seule solution est comme l'a dit Ronald de recréer les VT. Cordi...
Baptiste CANDELIER created an article,
New Features Call handlingDTMF feature is now available during calls Call handlingCall control options are available in call history section DialingDialpad with search bar is added with dial opt...
Baptiste CANDELIER commented,
Hi John, to complete Ronald's answer you can consult this article https://support.openrainbow.com/hc/en-us/articles/4411119224594-Manage-company-visibility to understand the differences between the...