Baptiste CANDELIER commented,
Hello Guido, can you please share the url of the article where you try to download the Teams connector? Regards,BaptisteRainbow Customer Care
Baptiste CANDELIER commented,
Hello Didier, We haven't any ongoing issue with Rainbow on iOS therefore I would suggest that you open a support ticket so that we can do a deeper analysis of your problem. Regards,BaptisteRainbow ...
Baptiste CANDELIER commented,
Hello Benoit, After a quick check with our operations team, it seems that version v149 was mistakenly available for automatic update for a very short period, and as soon as this was detected, acces...
Baptiste CANDELIER commented,
Hello Guilherme, question answered in your other post https://support.openrainbow.com/hc/en-us/community/posts/25448308689298/comments/25448610954386 Regards,Baptiste
Baptiste CANDELIER commented,
Hi Guilherme, From your description it may be linked to an issue that is fixed with next version 3.0.14 that will be available this Thursday. You may confirm the issue is the same if you have in ...
Baptiste CANDELIER commented,
Hi Carlo, some new features about presence display inside a company. For the moment, this configuration is only available on request to technical support. I encourage you to send an e-mail to suppo...
Baptiste CANDELIER commented,
Hi all, many thanks to Olivier who gave the correct answer. I'll just add an information, we at support level can make some channel type modification but I have to check what's feasible and what's ...
Baptiste CANDELIER commented,
Hello Michael, there is no specific role needed, seems something is not working as expected. Can you please contact your ALE Rainbow reseller so that he can open a support ticket. We need to take a...
Baptiste CANDELIER commented,
Hi Christoph, this should not happen, can you please contact your ALE Rainbow reseller so that he opens a support ticket? We need to make a deeper analysis to understand why this occurs. Regards,Ba...
Baptiste CANDELIER commented,
Hi Nathan, in your case the best is that you ask your company administrator to contact your Rainbow reseller who can open a support ticket and we will then move your Rainbow account to the right co...