Baptiste CANDELIER commented,
Hi Alexander, If I understand correctly, the user simply wants to view their own files—either those they’ve shared in messages or stored in Rainbow. This is already possible: in the Files view, se...
Baptiste CANDELIER commented,
Hi Régis, manual upgrade with iso file and remote upgrade is working for both version 2.x and 3.x See following articles: Upgrade with iso fileRemote upgrade Regards,BaptisteRainbow Customer Care Team
Baptiste CANDELIER commented,
Hi Peter, I agree with you. I would expect the same. It may be a bug, so I recommend contacting your Rainbow reseller and asking them to raise a support ticket for you. Kind regards,Baptiste
Baptiste CANDELIER commented,
Hi Adriana, I've anonymized your email address in the post for privacy purposes. I wasn’t able to locate any account associated with your email in our database. Sometimes there's confusion between ...
Baptiste CANDELIER commented,
Hi Hugo, If you can't access a website because of your self-signed proxy certificate, it's probably because your browser or system doesn't recognize it as trusted. Here's how you may fix that: Impo...
Baptiste CANDELIER commented,
Bonjour Aurélien, la page de download est encore en construction mais tu as accès aux liens des fichiers d'installation dans l'article suivant: https://help.openrainbow.com/hc/articles/15479068800...
Baptiste CANDELIER commented,
Hello Gary, The "Feature Suggestions" section in the community platform is a great place to share your ideas and wishes for app improvements or new features. These contributions help our Product te...
Baptiste CANDELIER commented,
Hi Jin, it's not an issue with the WebRTC gateway, it's the PBX that is not connected to Rainbow cloud.I see also that your PBX version is very old, I'll suggest to contact your ALE reseller to che...
Baptiste CANDELIER commented,
Hi Cristiano, the WebRTC gateways are not the problem here, they are connected. The fact that you don't have Telephony is that the 2 PBXs are not connected to Rainbow. You should check the configur...
Baptiste CANDELIER commented,
Hello Florent, with the Rainbow Desktop application you can define a key combination that will launch a call from any app. You just have to select the phone number, press the key combination define...