Baptiste CANDELIER

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Activity overview

Latest activity by Baptiste CANDELIER
  • Baptiste CANDELIER created an article,

    Release of Rainbow CRM Bridge for SalesForce 3.0.6

    New Features SalesForce "Cases" integration On incoming calls, the Agent will have the ability to open either the corresponding Account, contact or Case record. If a case is selected, then an a...

  • Baptiste CANDELIER created an article,

    Upgrade on Monday, August 1, 2022

    On Monday 01/08/2022, we will release Rainbow Classroom 1.35.1   REGION: NA, CALA, EMEA, DE, APAC 🕘 Time slots: Monday, August 1, from 12:30 to 13:00 CEST Release of Rainbow Classroom - Version 1....

  • Baptiste CANDELIER created an article,

    Release of Rainbow Classroom 1.35.1

    New Features Desktop appProgressive Web Application is now available on PC or Mac. Provides RBC as Desktop client 'like' application. Exam RoomsAdded option for the host to add offline students ...

  • Baptiste CANDELIER created an article,

    Release of iOS Application 1.106.4

    Main Fixes Outgoing callsFixed an issue where hanging up a call on the iPhone did not disconnect the call on the called party's side. Incoming callsFixed an issue where the caller's name was inc...

  • Baptiste CANDELIER created an article,

    Release of Web Application 2.106.13

    Main Fixes PBX CallOn OXE fixed an issue where in case of call back request the name was replaced with the string "null". Bubble conferenceFixed issue of grid view and active speaker when confer...

  • Baptiste CANDELIER created an article,

    Release of Microsoft Teams Backend 2.6.7

    Main fixes Send feedbackFixed intermittent display of disconnection messages when opening "Send feedback" tab. Teams Presence [Early Adopter Only]Fixed an issue with the option being displayed o...

  • Baptiste CANDELIER created an article,

    Release of Rainbow CRM Bridge for SalesForce 3.0.5

    New Features Contact creationOn an incoming call from an unknown number and if the caller has a Rainbow account, a contact is created with the name as defined in Rainbow (only if the user's visi...

  • Baptiste CANDELIER created an article,

    Upgrade on Wednesday, July 20, 2022

    On Wednesday 20/07/2022, we perform some upgrade activity to release a new Microsoft Teams Connector. These operations will be carried out in several steps per region in order to ensure the best po...

  • Baptiste CANDELIER created an article,

    Release of Microsoft Teams Connector 2.9.2

    New Features Teams Presence [Early Adopter Only]New option to automatically set Rainbow presence to DND when MS Teams status is Busy or DND. Main fixes Call managementFixed issue missing A...

  • Baptiste CANDELIER commented,

    Official comment

    Bonjour, je confirme la réponse de Ronald. Effectivement si on est en RDP plein écran l'option mentionnée agit de la même manière que lors d'une présentation Powerpoint plein écran. Cordialement,Ba...