Baptiste CANDELIER created an article,
On Thursday 26/09/2024, we will release a Rainbow CRM Bridge for Salesforce 3.2.9. REGION: NA, CALA, EMEA, DE, APAC 🕘 Time slots: Thursday, September 26, from 21:00 to 22:00 CEST Release of Rainbo...
Baptiste CANDELIER created an article,
New Features Italian language added.
Baptiste CANDELIER created an article,
Main fixes Fixed issue where no contact record opened on incoming call.
Baptiste CANDELIER created an article,
On Wednesday 04/09/2024, we will release a Rainbow CRM Bridge for Salesforce 3.2.3. REGION: NA, CALA, EMEA, DE, APAC 🕘 Time slots: Wednesday, September 04, from 21:00 to 22:00 CEST Release of Rain...
Baptiste CANDELIER created an article,
New Features Audio Message availability in chat. Possibility to choose the fields for pop-up. Size of the rainbow widget is now configurable.
Baptiste CANDELIER created an article,
On Thursday 25/07/2024, we will release a new Rainbow CRM Bridge for Zendesk 3.2.2. REGION: NA, CALA, EMEA, DE, APAC 🕘 Time slots: Thursday, July 25, from 21:00 to 22:00 CEST Release of Rainbow CR...
Baptiste CANDELIER commented,
Hi Johannes, To be a little more precise, this message is displayed when the phone's storage space is almost used up. So nothing to do with memory (RAM) usage or the Rainbow file storage capacity ...
Baptiste CANDELIER commented,
Hi Martin, from a database point of view the link between PBX and WebRTC gateway is made through the PBX ID defined in Rainbow. So if you change the PBX machine and restore the backup without chang...
Baptiste CANDELIER commented,
Hello Monique, Details about features available for each Rainbow license can be fout in our Features List available on following page: https://support.openrainbow.com/hc/fr/categories/4406707764114...
Baptiste CANDELIER commented,
Hi Cristina, the best way to stay informed about an outage is to subscribe to the status.openrainbow.com page. Regards,Baptiste