Main fixes Fixed issue where no contact record opened on incoming call.
On Wednesday 04/09/2024, we will release a Rainbow CRM Bridge for Salesforce 3.2.3. REGION: NA, CALA, EMEA, DE, APAC 🕘 Time slots: Wednesday, September 04, from 21:00 to 22:00 CEST Release of Rain...
New Features Audio Message availability in chat. Possibility to choose the fields for pop-up. Size of the rainbow widget is now configurable.
Starting with Rainbow v110, BP and EC administrators have access to the new WebRTC Gateway dashboard that provides configuration, usage and connectivity information. The dashboard is organized in 5...
Rainbow is now based on the Operating System device management. How a device is used or not used is mainly related to its status in the operating system, such as "Default" or "Default Communication...
Context When using Software Distribution Tools (or software deployment tools) to automate the process of delivering software to all computers on a network, it may be useful to set certain installat...
Note: The article in English is the reference for the other languages. Issue You do not receive Rainbow notifications on your Android device. Root Cause These Android devices or third-party applica...
Note: Troubleshooting articles are only available in English. Issue description: Since upgrade of Desktop application to version 1.59.1, the application doesn't start. Root cause: The issue is link...
Note: Troubleshooting articles are only available in English Issue: You've installed the Rainbow Desktop app with the option Microsoft ® Outlook integration but in Microsoft ® Outlook you do not se...
Target Audience: Company Admin Related Offers: Essential, Business, Enterprise Since version 1.29 it is now possible to configure several numbering rules for each PBX. The rules will use the "...