Hi Olivier, as discussed together, this can be fixed applying some dialing rules. Everything is explained in following article https://support.openrainbow.com/hc/en-us/articles/360020430000-Why-are...
Bonjour Valentin, je confirme ce que dit Ronald, cette option n'est accessible qu'aux installateurs. Vous devez contacter votre installateurs afin de procéder à la configuration de règle de numérot...
@Frank, @Ronald, Je confirme que ce problème nous a déjà été signalé et que notre R&D est en train de l'analyser.Pour l'instant la seule solution est comme l'a dit Ronald de recréer les VT. Cordi...
Hi John, to complete Ronald's answer you can consult this article https://support.openrainbow.com/hc/en-us/articles/4411119224594-Manage-company-visibility to understand the differences between the...
Hi Mohammad, seems you've applied the instruction of this article https://support.openrainbow.com/hc/en-us/articles/5515255710098-WebRTC-gateway-upgrade-is-not-working Good to hear that you've solv...
Hi Chris, Upgrade guide is here: https://support.openrainbow.com/hc/en-us/articles/360002429750-VoIP-Calling-WebRTC-gateway-upgrade-guide And depending of your country you might have access to the ...
Hi Javier, From the Rainbow database I can see that the DDI associated to your account is +3xxxxxxxx354. If this number is not displayed for your outgoing calls then there is probably a misconfigur...
Hi Luisa, I've send you an email with the company name. Regards,Baptiste
Hi Luisa, I've moved your account to the right company. Regards,Baptiste
Hi Alan, we had an issue yesterday but has been solved So if you still have a problem I suggest the same than I've suggested to Patrick. Open a support ticket or ask your ALE partner to open one if...