Hello Chris Here is the explanation from the Rainbow Feature Guide: When sending a message to a Rainbow user that is offline for at least 15 days, Rainbow offers you to send an email to that user (...
Hi Ryan You may want to send your request direct to ALE Rainbow support. This forum is mainly used for Rainbow users around the world to assist each other with issues. Although ALE may see your pos...
Hi Lance Just to make sure there is no delay in getting a resolution to your issue, this forum is to seek guidance from other Rainbow users worldwide, that may have experienced the same issue. If ...
Hi Olivier, there isnt a 'Battlecard for Teams yet. From my perspective if the customer's main objective is the sharing and integration of all of the Microsoft Apps, then Teams may be the solution ...
Hello Mike I discovered the following information in a 'battlecard' comparing Rainbow with Zoom. It makes a comment about additional video streams in Q2. Hope this helps.
As you have highlighted, many users have expressed an interest for parallel hunt groups to be supported in Rainbow. I know the ALE Rainbow Support team is aware of these requests and are looking in...
Hi William This is best resolved by opening a Rainbow service case with ALE. It is also best to not publish the contact details of users in this forum as it is not covered by any privacy protection...
Hi Philippe Thank you for your feature suggestion. It is my understanding that ALE will be introducing this feature, Webinar - Hand Raising possibly in the next couple months. I have seen it mentio...
Hello Mike, I created a bubble for a conference call I am running next Tuesday. I simply copied the Share Invite Link that is in the Bubble and pasted it into the email and sent the email out to th...
There are plans to increase the number of video streams to 12 and to also introduce Active Speaker. so the person is speaking will have their video presented in the main screen. This is planned for...