Global picture CTI and Media Bridge connector for non-ALE PBX (formerly called CCC Agent) can now be connected to a Rainbow WebRTC gateway enabling calls between Rainbow UCAAS clients and PBX devic...
Installation - Table of Contents: Document History Introduction Pre Requisites Rainbow CTI & Media Bridge Installation Verification Procedure Rainbow CTI & Media Bridge Interface Administration...
Rainbow Hub features are available for Early Adopters. This article explains how VAD resellers activate the use of SIP trunks to their resellers (IR). By default, an IR does not see any SIP trunks ...
Installation - Table of Contents: Document History Introduction Pre Requisites Rainbow CTI & Media Bridge Installation Verification Procedure Rainbow CTI & Media Bridge Interface Administration...
The Rainbow Hub solution comes with ALE deskphones, that are fully integrated into the solution and guarantee a consistent and rich user experience leveraging Rainbow Hub multi-device, multi-media...
Installation - Table of Contents: Document History Introduction Pre Requisites Rainbow CTI & Media Bridge Installation Verification Procedure Rainbow CTI & Media Bridge Interface Administration...
This article gives some recommendations on how to deploy Rainbow metadata for companies having activated SSO SAML authentication method, Rainbow Metadata are used to automatically configure the I...
Following phones can be switched from NOE mode to SIP mode and connected to Rainbow Hub: IP Premium Deskphones: 8008, 8008G, 8018, 8058s, 8068s Prerequisites: 1/ Ensure the phone is running at ...
Requirements: SSO must be configured by the Company Admin of the Rainbow company. There must be at least one Enterprise licence assigned to the company, else Security tab will not be displayed. P...
Some troubles experience on the telephony services Thursday, August 05, 2021 from 11:38AM CEST to 12:46AM CEST. What Happened: Incident description: Two components on the backend were not behaving ...