Pre-sales UC, Collaboration & Video, since 2005. Specialized on Rainbow. BP support & customer success management.
Jean-Pascal SAIDE commented,
Hello Richard, Your suggestion is absolutely right for large customers. This is already planned in Rainbow roadmap, we hope before the end of this year. It will be possible to search into a departm...
Jean-Pascal SAIDE commented,
Hello Alex, When you export all your members in a CSV file, you have 2 fields that are useful: - firstLoginDate (column AB)- lastLoginDate (column AC)The "firstLoginDate" is the date you are lookin...
Jean-Pascal SAIDE commented,
Bonjour, Dans la version actuelle vous ne pouvez pas suivre la procédure décrite dans l'article que vous évoquez. Je vous recommande de faire appel au partenaire intégrateur que vous souhaitez, et ...
Jean-Pascal SAIDE commented,
Hello Mustafa, Today you can transfer only pure telephony calls, not P2P direct Rainbow calls. To be able to transfer a telephony call, you need first to engage a second telephony call, and then yo...
Jean-Pascal SAIDE commented,
Bonjour Benjamin, Si on parle bien de la sonnerie des appels entrants, qui se trouve dans Paramètres / Notifications, vous pouvez l'écouter avant de la sélectionner, il faut cliquer sur le bouton p...
Jean-Pascal SAIDE commented,
Bonjour Benjamin, Pour que Rainbow soit le programme par défaut pour les appels téléphoniques, il faut le définir au niveau Windows, en lui associant le protocole TEL. Ceci se fait via le panneau d...
Jean-Pascal SAIDE commented,
Hello Alex, for the time being the only way to find and use non-Rainbow users phone numbers is:- Your personnal Outlook contacts if you benefit from the Rainbow plugin (Enterprise subscription only...
Jean-Pascal SAIDE commented,
Hello Davide, which filter are you trying to find ? Is it the one below the search area ? Here in FR... filter the string searched by category (people, bubbles, text, channels, companies)
Jean-Pascal SAIDE commented,
This topic is in the "Feature request" section, but it's not a request for a new feature of course. It's a default we are currently fixing.
Jean-Pascal SAIDE commented,
Hello Benjamin, We have the same behavior in France, and the same expectations. I already reported the problem a few days ago, and our dev team is managing the correction soon. When corrected, the ...