Issue
After configuring the WebRTC gateway I don't have VoIP telephony features enabled.
Results from the mpcheck shows an error about GEOIP file
STUN/TURN test will be done using GEOIP config
GEOIP file not found, make sure RAINBOW connect test is OK
[FAILED] 20230227-130511 GEOIP config
Root Cause
This issue occurs when a service of the WebRTC gateway can't connect to Rainbow cloud.
- The PBXID configured in the WebRTC gateway does not match the PBXID defined in Rainbow (often just a typo or copy/paste error).
- The admin account in the company has not yet been activated
How to fix the issue
- Verify the PBXID with the mpshow command
- Connect once with the admin account into Rainbow, this will activate the account.
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