This document describes the characteristics and limitations of the UCaaS Rainbow solution product. A new version is released after each upgrade of Rainbow to keep the content up to date.
- Rainbow plans: Overview of Rainbow service plans.
- Healthcare plans: Overview of Rainbow HDS offer.
- Applications: What users can do with Rainbow applications (desktop, web and smartphones).
- On-premise telephony: Hybrid telephony on ALE PBX & 3rd party PBX
- Microsoft integration: Rainbow services integrated within Microsoft applications and Teams connector.
- Google integration: Integration of Rainbow services with Google applications.
- CRM-ITSM integration: Integration of Rainbow services with CRM (Customer Relationship Management)/ITSM (IT Service Management) applications.
- Administration: What customers or partners can do with Rainbow management services.