Top

Login error "NotFound"

Comentarios

4 comentarios

  • Comentario oficial
    Christophe IRLES

    Hi,
    I suppose you have specified a bad host name.
    Use "openrainbow.com" or "openrainbow.net" for example.
    Regards

    Acciones de comentarios Permalink
  • Christophe IRLES

    Use "sandbox.openrainbow.com"

    0
    Acciones de comentarios Permalink
  • Integraciones

    I'm currently using "web-sandbox.openrainbow.com" because it was the one I received in the email with the credentials. Anyway, I tried the three you posted and with all of them I'm getting the same different error ("User / password are incorrect - you have to set correct credentials. Check also if APP_ID / APP_SECRET_KEY / HOST_NAME are correct.") to the one I got before.

    Thanks for the answer.

     

    0
    Acciones de comentarios Permalink
  • Christophe IRLES

    Please ensure to read this documentation: https://developers.openrainbow.com/doc/hub/developer-sandboxed-platform 

    HOST_NAME to use in any SDK must not start by "web" or "web-".
    For example, to use web client you need this URL: "web.openrainbow.com". But for SDK you need "openrainbow.com"

    APP_ID / APP_SECRET_KEY are unique for each HOST_NAME. So you must create, on the developer web site, an application for each HOST_NAME

    Account are also unique by HOST_NAME. If you have already a valid account (login+pwd) on "openrainbow.com", you have to create it on other HOST_NAME

    Hope this help

    0
    Acciones de comentarios Permalink

Iniciar sesión para dejar un comentario.

¿Todavía no puedes encontrar lo que necesitas?

  • Contáctenos

    ¿Tiene alguna pregunta sobre Rainbow? Déjenos un mensaje para obtener más información.

    Contacte con
  • Pregunte a la Comunidad

    ¿Necesitas ayuda? Haz tus preguntas en la Comunidad para obtener respuestas de otros usuarios de Rainbow.

    Enviar un mensaje.