Android Phone not ringing

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Marcel BUCKENMAIER

• 21 de febrero de 2024 14:15
• Editado

Hello,

i have two different devices, iphone and android.

When a call comes in, the iphone is everty time ringing but the android phone is only sometimes ringing when the phone is in stand by. The App has the newest Version and the phone has also the newest Android Version 14.

The same problem also be found when text messages are incoming.

What is the cause?

1

• 

  Ajith GOVINDARAJU

  • 4 de marzo de 2024 06:32

  Hi Marcel,

  Good day!

  Could you check this below link fix installed on Android:

  https://support.openrainbow.com/hc/en-us/articles/17286487418258-Random-Rainbow-application-crash

  If everything is up to date we request you to create TAC ticket with required logs to analyze further.

  Thank you.

  Regards

  Ajith(support team)

  0

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