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Rainbow Search in the OXO Collective Directory

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Thierry LEVACHER

The use of the OXO Collective Directory should be allowed for a Rainbow search.

The level of service between an OXO and an OXE  is not the same.

17

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22 comentarios

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  • Christophe MAILLET

    Hello,

    We do not have access to the OXO's phonebook since Rainbow.

    Is this feature planned quickly?

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  • Martin BLASER
    • Editado

    Hi Quentin

    Yes, please make it possible in the Rainbow Desktop App:
    - for outgoing calls: search in the OXO shortdial list
    - for incoming calls: show names of the OXO short dial list

    This is an important feature for my customer!

    Best Regards, Martin Blaser

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  • Antonio TESSARI

    Same request, please fix this problem, one phonebook syncronyzed between OXO and Rainbow!

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  • John STENHOUSE

    I have the same request!

    1
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  • Darren WATSON

    I feel this would be a great addition, it would encourage end users to use the desktop app more, especially if they are using a Bluetooth headset.

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  • Patrick CAUMONT

    Hello this feature must be incremented quickly because no client do not understand why this is not possible especially that it works on OXE. We look forward to your making it available to us. urgent thank you

     

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  • Patrick SWINNEN

    what's the current status on the R&D roadmap about this?

    I have also several customers with a lot of their customers in the collective directory of OXO and they want to use Rainbow desktop app as VOIP softphone.

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  • Dave SHAPLAND

    Is this feature any closer, our customer's are feeling negative about this feature being excluded. The new ability to import a directory is an improvement, but not ideal

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  • Federico DI-BITONTO

    Hello, News about this issue?Very Important to deploy this on Rainbow!!!

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  • Matteo MOSCONI

    I agree with the latest comments.

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  • Sam BOYD
    • Editado

    This is a major requirement. The new business directory is good however for a customer this means managing numbers in 2 locations...

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  • Federico DI-BITONTO

    I think you can have your personal number on Rainbow side and collective speed dial number on branch side.Simply you can decide if use Rainbow or OXO Connect contacs by clicking on a tab.(Like in PIMphony environment).

    Rainbow has to be used to substitute PIMphony and really need to have this function active!

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  • Paul WIJNANTS

    ALE has phased-out 'My IC Office' (like a webPIMphony), but was a great OS independant WebApplication.

    I can understand pushing for Rainbow, but it's an absolute must to give RainbowWeb at least every feature you also have in PIMphony Pro and Team (and more).

    Customers are not just asking for a full directory search, they are simply demanding it.

    Shouldn't be too hard to fix, if ALE wants us to really push Rainbow to our customers.

     
     
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  • Jörgen FRITZ

    I agree with everyone on this subject. Being able to search the OXO Collective speed list from the Rainbow client should be a standard feature. I am somewhat surprised that this has been up for discussion for over 2 years without being introduced as an obvious feature. If we are going to get a customer to use the Rainbow client fully and only use it as their only voice terminal to call, this must work.

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  • Quentin Grabenstaetter
    • Editado

    Hello everybody,

    Thanks for your interest about this suggestion. This could be very useful associated with the VoIP call function! 👍

    Great idea, let's wait and see what our product team must say about it! Feel free to vote and comment this post so that they have a better visibility...

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  • Antonio TESSARI

    this request has been waiting for a solution for 2 years. Come on

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  • John STENHOUSE

    I have several requests for this from my customers.

     

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  • Evan EVANS

    This is a feature that my customers are requesting as they used it in Pimphony, why can't it be implemented Rainbow ?

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  • Jim VERTÉ

    Why you all need the collective speedail of the oxo ?

    Use LDAP instead, can be used by Rainbow, PABX & business applications like mail.

     

    The customer has to maintain only 1 customer collectieve speedail / database.

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  • Tim PARSONS

    Just finished training with a customer and they couldn't believe this wasn't available, are we any closer to getting this feature enabled.

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  • Jos MOONEN

    OXO phonebook isn't accessible from rainbow only info from OXO is send to rainbow when receiving call in Rainbow.

    Any planning for this on the roadmap in the near future?

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  • Antonio SPIRANDELLI

    Hi, there are news regarding this feature?

     

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