Access to Rainbow agent log

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Denis Simard

• 3 de abril de 2018 14:11

Would it be possible to add a tool or link to get access to Rainbow server logs for a specific equipment? The tool would be useful for our VAD and IR to be more reactive on customer requests/issues.

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  Christophe MUNINGER

  • 17 de agosto de 2018 09:54

  Dear Denis,

  Accessing the Rainbow Cloud environment (including logs) is dedicated to sworn individuals (Rainbow Operation Team) and R&D people working on server side. 

  Kind regards,

  Christophe Muninger

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