Meeting menu options are missing - can't desktop sharing!

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Harald AMBERGER

• 29 de octubre de 2019 13:34
• Editado

Hello,

I've Rainbow App 1.63.2 connected to a OXO Connect Evolution R3.2 with Serviceplan "Enterprise Conference". But with Firefox Browser it's the same.

After joining to my personal conference bridge, i missed some menu options like desktop sharing, Mute and Disconnect.

 

It should look like this, especially point 5

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  Brian BIRD

  • 6 de noviembre de 2019 21:02

  We are having the same issue as well....without the functionality the use of the meeting is not productive. We have raised a support call with ALE to highlight this issue. Hopefully there will be a resolution soon!

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  Harald AMBERGER

  • 11 de noviembre de 2019 13:57

  Since yesterday the 3 buttons are displayed correctly, but now, the presence status from all conference users switched after joining the meeting from red to green.

  

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  Brian BIRD

  • 12 de noviembre de 2019 01:58

  My Meetings are still faulty and do not show the three buttons still. Its impossible to share a screen in a meeting call. I have the Enterprise Conference License.

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