Image sending not working on iPhone

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Gilson ABREU-VS

• 18 de noviembre de 2019 19:53

Hi all,

I am working on a bot, that have to send qr code images to users and this is working very well on all rainbow clients but iPhone.

I am using rainbow-node-sdk v1.61.1 and bellow is a sample of how i am sending images.


let qrCode = {
    name: "qrcode.png",
    type: "image/png",
    size: qrCodeBuffer.length,
    preview: Uint8Array.from(qrCodeBuffer).buffer,
    path: tmpImageFilename
};
nodeSDK.fileStorage.uploadFileToConversation(conversation, qrCode, "Passaporte");

 

iPhone info

Product : Rainbow
Version: 1.63.4.479
Date: 2019-11-18_16:48:28
iOS version : 12.4.3
iPhone model : iPhone 6

 

 

iPhone Client:

 

 

 

 

Android Client:

 

Desktop Client:

 

 

Web Client:

 

 

 

0

• 

  Vladimir VYSKOCIL

  • 8 de diciembre de 2019 14:37

  Hi Gilson !

  May you please send us the error logs you are getting when trying to send the image on iOS ?

  Thanks,

  Vladimir

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• 

  Gilson ABREU-VS

  • 13 de diciembre de 2019 01:33

  Hi Vladimir.

  I am not getting any errors message on sending. As you may see on attachments, if the other side were any client but iOS, it works very well.

  I have sent an email to support, with iPhone logs on attachments and this link on body message. 

  Since it works with any other client and I am not getting any erros on sending, I guess this is an iOS SDK issue.

   

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