Call By Name feature in Rainbow Teams connector

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Petr HALBERSTAT

• 22 de abril de 2020 11:43

The installed Rainbow connector  to Teams can open new offer with Dial pad for dialing OXE,OXO or PSTN  contacts only by numbers choice. In the next verison  Rainbow connector to Teams , ALU will plans also the possible initate the call by Call By Name ?

Now is only possible by Search for ....in Teams client  find the contact, after open his Organization, next insert the telephone contact and press F6 key for initate call.

 

Thank for reaction

9

• 

  Sam BOYD

  • 22 de abril de 2020 13:01

  Hello Petr,
  
  I cannot comment on the Dial by name request. However with regards to dialing a number within Teams using rainbow.

  I have found installing the below extension within Chrome and specifying to convert detected numbers into Tel: links will then allow the numbers to be pressed and sent straight to the rainbow for MS Team connector and begin calling:

  https://chrome.google.com/webstore/detail/telephone-number-detectio/oolkfddhhccdciigjigaghblnlkbgjki

  Again just install this into chrome, then right click on the Icon (or go into the extension) select options and choose protocol Tel: click save and then refresh the MS Team window.

  I hope this helps some people :)

  Cheers

  Sam

  2

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