Shared Contacts in Outlook won't show

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Markus HOLY

• 19 de agosto de 2020 06:00

We have a customer who uses shared contact lists in his Exchange environment. Within the Rainbow client you will enter a name and it starts searching also for this contacts, but only some of them show up. For example you're entering "Elisabeth" and only 4 contacts show up in Rainbow, although there are 6 entries in the shared contact list.

Can somebody please tell me what the issue could be.

Thanks for your help.

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  Permanently deleted user

  • 19 de agosto de 2020 08:12

  Hello Markus,

  Thank you for having reported this incident. We will open a case on support in order to be able to go further into the analysis and find the root cause of it.

  You will receive a SR number by email and you will be able to follow up the progress.

  Many thanks for your collaboration and patience.

  Kind regards,

  Hislamar Bracho

   

   

   

   

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