DTMF Sequences associated to a speed dial

Seguir

Olivier VAILLANT

• 4 de octubre de 2021 19:34

Bonjour, 

The release 2.94.0 introduce the speed dial numbers and DTMF, it's a great new functionnality.

What will be greater is to associate the DTMF sequences to the speed dial numbers. To have something like this:

It will be easier for users to see only the DTMF sequences (internal phone number) for one speed dial number dialed

Merci

 

Olivier

1

• 

  Jean-Luc BOUSSEL

  • 18 de octubre de 2021 11:20

  Thanks for your comment, but can you elaborate.
  Unfortunatelly your screen shots are diffcult to read.
  We design speed dial for dialing a number to call a new correspondant
  and DTMF for in call MF sequences for example for IVR interaction
  What is the use case you target ?
  
  

  0

  Acciones de comentarios Permalink
• 

  Olivier VAILLANT

  • 18 de octubre de 2021 12:09

  Bonjour, 

  In North Amrerica, most of the compagnies are using automated attendant for reaching their employees (no DID numbers associated to the employees) 

  Therefore, we have to call the 10 digits of the companies to reatch their automated attendant menu giving you the choice to dial the internal number of the person you want to reach.

  It will be great on Rainbow to have a speed dial number to reach the automated attendant of a company and to have some DTMF sequences (internal numbers of the employees) attached to this speed dial, like this, when you will use this speed dial, Rainbow will propose you only the DTMF sequences attached to this company.

  I hope, this can help you to understand this request :-)

  Merci

  Olivier

  0

  Acciones de comentarios Permalink

Iniciar sesión para dejar un comentario.