Hi Robin, It's not possible. You must create a new account with your new email address. Regards, Luis.
Hello, Could you be more specific with your post? Regards, Luis.
Hello Christophe, According to the description given, the issue seems to be in the SIP configuration between the PBX and the WebRTC Gateway or a firewall issue.Do you have checked the configuration...
Thank you Mikail, We will check it. Best regards, Luis Rosales.
Hello, I have not understood your incidence well.Could you verify that you are using the latest version of the Rainbow app and if so, attach a screenshot to see the issue? Best regards,
Hi Unai, Please try changing the language first and leaving it in English. Shortly it will be fixed.
Hi Carlos, Could you please give more information about the complete call scenario? Regards, Luis
Hello George, Is your "Computer (Voice over IP)" is grayed... this means that your WebRTC Gateway is not connected to the Rainbow server, and you must check the Gateway configuration using the arti...
Hello George, You must make sure that the configuration made is correct.If you believe that everything is correct, then open a ticket, sending an email to support@openrainbow.com attaching all th...
Hi Milos, Rainbow app uses the proxy configuration made in your browser so, you don't need make a configuration on Rainbow side. Only, you must check with your customer that the websockets traffic ...