Multiple people claiming reset of their "theme" settings in the rainbow windows desktop app and the mobile app since the downtime of yesterday, We have a reseller/partner theme but also a company t...
rainbow status page shows that everything is online but none of our users could connect to rainbow with (azure) sso, same for local users. is there a global issue?
We have one user with issues to connect to the SSO login, continue in loop back to login screen, only popup without content and back to login page. There is a short time this visible but nothting m...
Is the following normal behavior? while in a rainbow voice call with 2 persons and after a while somebody wants to share his screen clicks the screen share button OK. the guest on the other side re...
looks like the connection is lost between hybrid pbx and rainbow? mpcheck in webrtc is all green OK. is there a global issue? status page rainbow shows all green?
Since latest version we have more support tickets about people claiming that when they answer an external customer call on the computer that their mobile (rainbow app) starts ringing like another i...
Since latest version there is something wrong when you have a call with 3 internal phones that one of the three (latest one who joins) get's a beeping each 2 or 3 seconds... Keeps asking for answer...
in the call log from rainbow, there is a red number above to alert people if they have missed one ore more call, how could they agree or dismiss the red number without deleting lines in the logs? I...
Is there a global outage? "rainbow service down - waiting for network on 4G (mobile) and lan connected PC " Status page shows all services online?
We have sometimes issues that when we have phone "standby duty" , we miss sometimes urgent calls because the app doesn't have (enough) mobile data/wifi coverage for a while in some regions or in th...