Steven DEFERME creó una publicación,
Hello, I would like to know if it is possible to retrieve logs from Rainbow client applications (REST API ?). More specific: our Helpdesk regularly has to treat tickets about calls (through OXE com...
Steven DEFERME creó una publicación,
Hello, I would like to know how we can become an early adaptor for Rainbow. Thanks
Steven DEFERME creó una publicación,
Hello, I can't start the S2S StarterKit (tried 1.0.0 and 1.0.1-alpha-001) Always the same error (see below). I already tried to rebuild, reinstall, clear cache... internal/modules/cjs/loader.js:112...
Steven DEFERME hizo un comentario,
Hello, I'm going to check the outgoing call logs on the OXE. If I see that a wrong number being sent by the OXE, I will try to correct the OXE configuration. If needed I will create an OXE support ...
Steven DEFERME creó una publicación,
Hello, External incoming call: External number displayed in Windows app --> OK External number displayed in IOS app --> Not OK --> the IOS app displayes the user's rainbow remote extension number i...
Steven DEFERME creó una publicación,
Hello, We have followin set up: 1 x IPDS = tandem main set 1 x Remote Extension = tandem secondary set --> rainbow extension The IPDS is an ACD Station. When there's no ACD Agent logged on the IP...