Hi Andres, just to make sure, which SDK do you use? (Web, NodeJS, Android, iOS) Would you be able to share the logs with us so we can have a look at the problem? Thanks in advance for your reply!...
Hi Jesus, to make the newest version of Rainbow Web SDK work properly, you need to use AngularJS version 1.7.5: <script src="//cdnjs.cloudflare.com/ajax/libs/angular.js/1.7.5/angular.min.js"></sc...
Hi, did you manage to solve this problem with the newest version of our SDK for Web? Otherwise, try to use two different cameras when testing on one PC, sometimes the issue comes from the hardware...
Hello, The problem may be coming from the fact that mobile browsers prevent the websites to run the content automatically (as in the case of videos). Does this problem occur when you try to run b...
Hi, can you check in your debugger what is 'this.llamada' in the context of rainbowSDK.webRTC.showRemoteVideo(this.llamada) ? Thanks a lot, Konrad Hyzy
Hi, would you be able to provide us the following information: 1. On which platform is your application running (Sandbox / Rainbow official)? 2. Which version of AngularJS do you use? 3. Complet...
Hi again, sorry for bothering, but would you be able to send us the full logs from both clients (do not forget to set the verbose mode). That would help us track down the problem. Thanks in adva...
Hi, Do you test your app on Chrome or Firefox? What is the version of your browser? Do you use sandbox.openrainbow.com server? thanks in advance for your answer. Best Regards, Konrad Hyzy
Hi, can you show me the piece of your code responsible for making a WebRTC call? Also, what version of our SDK do you use? Thanks in advance. Best Regards, Konrad
Hi Jesus, You can use answerInVideo() function only when the call has been initiated with rainbowSDK.webRTC.callInVideo(contact) method. The basic use case would be: 1. UserA calls UserB with...