Hello, Can I know how to delete my account (when I'll need it) on this support website ? didn't found the way to do it. Regards,
Hi, To split post that is perhaps not same issue, I opened an SR but if it can help some people : https://support.openrainbow.com/hc/en-us/community/posts/5076961045138-Unable-to-access-microphone ...
Hi, For some of my customers (and myself), it will be fine to get a notification and apk update possibility via rainbow app itself. I am personaly aware of update and check regularly for update wit...
Hi, A customer reported me today that when they shutdown mobiles (during night for exemple) when restarting it, he have to lauch Rainbow app to start receiving calls. Don't know if it's a normal be...
Hi, Impossibility to connect to rainbow from my mobile. Is it related with the incident running actually? Thx
Hi, The notification sound of a second call is really too loud (through PBX link) and cut the communication in progress. Is there a way to add an option to desactivate this notification sound (or c...
More than one month since post and ticket open at Alcatel and no answer. Got many customer in trouble with headset since update 1.71 Is there any way to download an old "offline" version of r...
Hello, since the last update, on missed calls, the headsets receive a "call notification" making them "ring" without the ringer the 75's just flash but the 75e's don't stop vibrating until a new ca...