A couple of Rainbow queries please..... 1) Using Rainbow as a Contact Centre Agent - currently our Agents use either 4038 or 8038 sets and IPDSP. Using these 3 options there is an LED on the set / ...
We have a customer with 3 users with the same name. The mobile app searches and displays the 3 users with their extn number. The Teams search just displays the 3 user names without identifying thei...