Hi, I am writing the new article, it should be available at the end of this week. Regards,BaptisteRainbow Customer Care team
Hi, the new article is online https://support.openrainbow.com/hc/en-us/articles/8475256862098-Launch-external-applications-on-an-incoming-phone-call-v2 Regards,Baptiste
Hi Alan, we had an issue yesterday but has been solved So if you still have a problem I suggest the same than I've suggested to Patrick. Open a support ticket or ask your ALE partner to open one if...
Jeroen, there is no difference between PBX issues/questions and Rainbow issues/questions. The entry point for a customer is always his ALE reseller. Regards,Baptiste
Hi, WebRTC Gateway 1.67 is available on ALE Business Portal since October, 8th. Due to a future control on the server side that requires an identifier introduced in this WebRTC gateway version 1...
Hello Christian, for the point the picture does not be delete immediately is a bug. I've already opened a ticket for R&D to have fix. Regards,Baptiste
Bonjour Hervé, s'il s'agit d'un problème avec votre compte je vois que vous n'avez pas de licence. Il vous faut une licence Business ou Enterprise pour utiliser le connecteur Teams. Je vous suggère...
Bonjour, je confirme que ces problèmes sont corrigés avec la version 1.118.2 mise à disposition sur le Paly Store le 18/04. Cordialement,Baptiste
Bonjour Virginie, c'est la façon avec laquelle Excel ouvre les fichiers csv qui est à l'origine de ce problème. Voir la remarque sur le site Support Microsoft Il faut forcer les colonnes avec le...
Hi Peter, I confirm that this is not possible today. I'll suggest that you contact your ALE Channel Sales Manager to raise a product enhancement request. Regards,Baptiste