Claire DECHRISTE hizo un comentario,
Hello Cedric, You can have a look here: https://support.openrainbow.com/hc/en-us/articles/360021735260-Installation-options-for-Rainbow-Desktop-Client-and-Rainbow-Smart-app-for-Microsoft-Teams Rega...
Claire DECHRISTE hizo un comentario,
Hello, This is not possible yet. I am transferring your post in the feature requests. Regards
Claire DECHRISTE hizo un comentario,
Bonjour Olivier, Sorry, it shouldn't have been released and will be removed (at least for the moment). Regards, Claire
Claire DECHRISTE creó un artículo,
Some troubles experience on the telephony services Thursday, August 05, 2021 from 11:38AM CEST to 12:46AM CEST. What Happened: Incident description: Two components on the backend were not behaving ...
Claire DECHRISTE hizo un comentario,
Bonjour, Non, cela ne fait pas partie des fonctionalités de l'application Rainbow. Vous pouvez consulter le fichier ici: https://support.openrainbow.com/hc/en-us/articles/115001057424-Rainbow-Featu...
Claire DECHRISTE hizo un comentario,
Hello, Have you followed the procedure described here: https://support.openrainbow.com/hc/en-us/articles/360018505919-How-to-Connect-and-Manage-Asterisk-PBX-to-my-Rainbow-Company- If yes, you can ...
Claire DECHRISTE hizo un comentario,
Bonjour, Effectivement, nous avons du proceder à la mise à jour d'un certificat qui arrivait à expiration. Je vous renvoie vers l'article Service Notification suivant: https://support.openrainbow.c...
Claire DECHRISTE hizo un comentario,
Hello, We have updated this article with more information and the procedure for ADFS. The SAML certificate has been changed this afternoon on Rainbow side (See Service notification) , so a login at...
Claire DECHRISTE creó un artículo,
This article gives some recommendations on how to deploy Rainbow metadata for companies having activated SSO SAML authentication method, Rainbow Metadata are used to automatically configure the I...
Claire DECHRISTE hizo un comentario,
Hello, Have you looked into "calls" menu on web application? It should display the full history for a given number. If it is not the case, it might be necessary to open a case to our support tea...