Hello, It is a known issue under correction. It should be fixed very soon. Sorry for the inconveniance, Claire
Hello, You can open a SR for this request. Precising in which Rainbow project you are interested in. Rainbow is not precise enough. Thanks. Regards
Hello, For virtual environments, the msi machine must be used with /VDI argument: msiexec /i "Rainbow_Installer_Machine.msi" WRAPPED_ARGUMENT="/VDI" https://support.openrainbow.com/hc/en-us/article...
Hello, THe version is up to date. We are still in 2.85.1 for the desktop app (container). This is normal. Regards, Claire
Hello Istvan, In your company, a "telephony only" profile has been selected. So new registered users have restricted feature set by default. Only an admin can change the user profile to full featur...
Hello Olivier, Yes, indeed, I reproduced this a few days ago. But I have just tested on desktop version 86: The files are now displayed at the bottom of the app. So it has been fixed. Regards, Cla...
Hello Olivier, On which machine, which navigator? I cannot reproduce this on Win7, 10 , Chrome, Edge. Could it be because there are 2 files downloaded in one step? Sometimes the navigator asks if y...
Hello, - If you are an ALE Business Partner, you can, as with other ALE products, open a ticket on the business portal (https://businessportal.al-enterprise.com/).- If you are an end customer manag...
Hallo, I confirm that the plugin should be activated automatically at PC startup. For that, Rainbow desktop app for Teams must be installed, started and connected to Rainbow server (the Rainbow ico...
Hello Yes, but the work is still ongoing: https://support.openrainbow.com/hc/en-us/categories/360002371340-Getting-Started Regards, Claire