Have you associated Rainbow users with PBX extensions? If yes, there is probably a configuraton issue somewhere on Rainbow side or PBX side. Please verify your configuration : https://support.openr...
This is more an enhancement request. It has been moved to "feature suggestions" section
Hello, If your Rainbow user is associated to an OXO or OXE IP Phone, you can use Rainbow on your PC or your mobile phone in VoIP mode to manage your professional calls from any location. More info ...
Bonjour, Je pense que votre problème de rattachement a été résolu. A noter: Il n'est pas possible de détruire sa propre compagnie. Il faut contacter le support pour cela. Cordialement, Claire
Hello, Outlook addin is normally installed by default. If you want to avoid to install it, you can use following argument in the msiexec command: /NoOutlookAddIn : disables Outlook addin, don't ins...
Hi, The root cause might be the issue stated previously if SSO configuration was initiated between v82 and 83. Or it might be a wrong certificate or something else... Please contact your ALE partne...
Hello, You are right, we have reproduced this problem and are working on it. It will be fixed soon. Another workaround is to invite a user to the inactive bubble. Once the invitation has been accep...
You should be able to reactivate the bubble with a new IM. Regards, Claire
Hello, A bubble becomes inactive after 60 days of inactivity. You can then choose to archive or delete them if they are not needed anymore. Regards, Claire
Hello, You cannot delete a company in Rainbow web admin. Please contact Rainbow Support team for such request. Regards, Claire