Hi Fegy, We are sorry, but there is no change: Desk Sharing is not supported in Rainbow. Regards, Claire
Hello Fabrice, For 64bit machines, you should have a new registry key created HKLM\Software\Wow6432Node\Alcatel-Lucent Enterprise\Rainbow DisableAutoUpdate of type DWORD and value 1. Could you ple...
Hello, We will soon release a way to disable the auto update mechanism. This will be offered through an additional option in all MSI files, offline & online, per-user and per-machine. It is planned...
Hi Ruben, The CCCAgents for Avaya/Cisco/NEC 3C will be published in a few days on ALE enterprise portal, like WebRTC gateway software. I will let you know when this is done. Best regards, Claire
Hello Chris, This is for companies having deployed several PBXs (OXE) in network with several WebRTC gateways.When an extension number dialed is not found in Rainbow database and so cannot be assoc...
Hi, This issue is documented here: https://support.openrainbow.com/hc/en-us/articles/360007943299-Desktop-app-1-59-1-doesn-t-start Best regards, Claire
Hello Zacharie, This problem was fixed several months ago. Best regards, Claire Dechristé
Hello, I guess the request here is that in VoIP mode, there are no missed calls notified on the screen of the phone. The user has to open the app to check the list in the call log. Could missed cal...
Hello, Just one remark: On OXO and OXE, the call will be routed to the corresponding internal extension even if DDI number is displayed in Work phone. So the call will remain internal each time it'...
Hello, As answered by Quentin in another post from you, VoIP Calling and Audio/Video Call features suffered some troubles between the last update and 9:00AM this morning. It is fixed now, but you m...