Following a network connectivity issue yesterday morning at 6:10 a.m CEST, our Operations team has been alerted by our system monitoring bots.
We have taken immediate actions to analyze the cause of the problem and restore the Rainbow services progressively.
Some Rainbow users may have suffered of services unavailability (unable to connect, loss of telephony features or instant messaging issues).
Full Rainbow services have been restored worldwide at 7:50 a.m CEST. We are continuously improving our procedures to avoid this kind of situations in the future.
Thanks for your understanding.