Installation - Table of Contents:
- Document History
- Introduction
- Pre Requisites
- Rainbow CCC Agent Installation
- Verification Procedure
- Rainbow CCC Agent Interface
Administration - Table of Contents:
- Document History
- Introduction
1. Overview – The Product
2. Overview – The Guide - Administration - Startup
- Connectivity Settings
1. Rainbow Settings
2. Proxy Settings
3. PBX Settings- Prefix Settings
- Connectivity Settings
- Mitel MiVoice Connectivity Settings
- Start and Stop Rainbow CCCAgent Service
- Calls and other details
1. Phonebook & User Entries
2. Monitored Extensions
3. Unsuccessful monitoring of extensions
4. Seeing active calls in the system - Traces
- Closing the application
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