Wrong Device type visualizationRépondu
I have a problem with an user configuration in Rainbow admin page.
When I try to configure the extension number I see a wrong device type:
Subscriber in OMC has a IPTouch 4038G/IP but in Rainbow admin page I see Alcetel Lucent 4039 Digital Phone. (attached image)
If I set this type of phone (4039) Rainbow doesn't work.
I have this issue only with subscribers with IPTouch 4038G/IP phone, other IP Phone haven't problems.
Can you help me to fix this problem?
Sorry, we had an issue with 4038 detection connected to OXO.
We've corrected but this will not be available in production before mid april.
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