Call transfer button does not exists

S’abonner

Goran ZIVOTIC

• 5 avril 2023 11:26

During the call, call transfer button is not present, I only have a button for new call, and when I click on it we are only given the open to dial a number or extension, not to type the person’s name.

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  Olivier VAILLANT

  • 6 avril 2023 15:33

  Hi Goran,

  There is no direct transfer button, you must make a second call.

  • The dial pad appears, but you can close it and enter a name on the search field then call him.
  • When the second call is in progress, the first call is put on hold, but a transfer button appears on rainbow to transfer the call before the answer of this second call. 

  If you want a transfer button directly, you can ask ALE to get it available.

  Thanks

  Olivier

   

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