Integration with Salesforce

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Padtaraya

• 11 août 2023 14:33

Hi,
We're trying to integrate Rainbow with Salesforce, but we keep getting the error message that the URL is not valid (Can see from the photo)

Our customer insist that the URL: https://sfdc.openrainbow.io/ is correct.

However, we would like to recheck whether this URL is correct to integrate with Salesforce? And If it's incorrect where can we find the correct one?

Thank you in advance!

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  Abdul RAHMAN

  • 15 août 2023 11:23

  Hi Padtaraya,
  Good day to you!

  We request you to refer below link to configure the Rainbow SalesForce Connector.
  https://support.openrainbow.com/hc/de/articles/360013063139-Rainbow-SalesForce-Connector-Guide

  Thank you.
  Regards,
  Abdul Rahman.G(Rainbow Technical support)

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  Padtaraya

  • 15 août 2023 11:33

  Hi,
  Thank you so much for your response.  
  However, we already tried several times with your article but it didn't work and get the error as the attached photo. That's why I create this post.
  Can you please  answer the question below
  
  1. The URL: https://sfdc.openrainbow.io/ is correct or not?
  2. If it's incorrect where can we find the correct one?
  
  Thank you

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  Maheswaran VEERIAH

  • 31 août 2023 01:58
  • Modifié

  Hi Padtaraya,

   

  Good day to you!!

   

  We completely understand your concern on this.

   

  Please be informed that the URL https://sfdc.openrainbow.io/#/ is a correct one and is valid too.

   

  If still the issue persists, kindly create a ticket to our support team with the required details so that we can help you more effectively.

   

  Thank you.

   

  Regards,

  Maheswaran

  (Rainbow Support Team)

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