Teams integration not working with institutional login (single signon)

S’abonner

Till Riedel

• 22 octobre 2023 09:05

We have a single sign-on for both Teams and Rainbow (interestingly they are also using different aliases: first.name@kit.edu for Teams and ab1231@kit.edu for rainbow, but I think that is not the immediate issue).

It seams that the Teams rainbow integration is not able to redirect to the single signon provider, but wants a password at openrainbow.com which I cannot provide.

 

 

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  Abdul RAHMAN

  • 25 octobre 2023 16:45
  • Modifié

  Hi Till,

  Good day to you!

  Please be informed that the single sign-on will work between the single user account and its credentials. Also, we recommend the same, which is the standard practice. Kindly refer to the below image.

  

  If you are still facing the same issue, please request your business partner to raise the case with us at support@openrainbow.com.

  Thank you.
  Regards,
  Abdul Rahman.G (Rainbow Technical support)

   

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