Rainbow don't work in pc version

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Renato CAROZZI

• 18 juin 2024 07:41

Good morning, rainbow don't work in pc version. Could I have some information? Thanks

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  Baptiste CANDELIER

  • 11 juillet 2024 07:36

  Hi Renato,

  4th of July we have released a new Desktop application (v139), please check if you still encounter the problem with this version. If you still have an issue then please contact your ALE Rainbow reseller so that he can open a support ticket for you.

  Regards,
  Baptiste

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  Fazal ABIBULLA

  • 21 juin 2024 08:48

  Hi Renato, Hope you are doing well.

  we apologize for any inconvenience caused.

  We suggest that you create a new service request, and we will assist you in conducting a more thorough analysis to find a solution for this issue.

  Thanks & Regards,
  Fazal (Rainbow TAC)

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