Rainbow monitors the status of the extension but the telephone system doesn’t monitor the status of the Rainbow client.

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Dominik SIEPER

• 12 février 2018 11:44
• Modifié

Dear Rainbow team,

Rainbow monitors the status of the extension but the telephone system doesn’t monitor the status of the Rainbow client.  Therefore, the user would receive a call, even though the user is busy on the Rainbow line and wouldn’t be signalled as occupied.

Kind regards

1

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  Antonio TESSARI

  • 19 avril 2018 20:37

  excellent and interesting consideration, but it's more complicate.
  but the possibility of regulating a master entity, and ignoring the busy status (presentation) when You use a remote desktop link should be implemented. I think an incoming connection signaling the busy status of the rainbow identity to the PBX need permission rules on the firewall company policies.

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  Martin RANGE

  • 8 mai 2024 07:12

  check this:

  mpconfig --RINGINGAUTO=false

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