Automatic Update of the software

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Exploitation UBALDI

• 26 février 2018 09:33

When an update is available, a window pop up and require the user to do the update.But in our case, we deploy Rainbow via SCCM, and our users are NOT admin of their computer.So for every update, our teams are blocked by the updates and can't work until we do it manually which cost us a lot of time.
Is it possible to add a switch which allow us to disable the automatic search for updates on the software for our simple users ?
Thereby, we can update our deployment on SCCM, test it, and then deploy it for the final users.By the way, I assume that we are not alone on this case so it will be useful to do it.

Thanks by advance,
Christophe Saulnier - System Administrator.

14

• Commentaire officiel

  

  Christophe MUNINGER

  • 20 avril 2018 15:44

  Hi,

  For the Desktop app, there are 2 approaches:

  • Be able to run a client app and a server version that do not have the same version ==> too complicate to manage and control; this could work if you stop developments on server side (that's really not the case today)
  • Have a full SW installed the first time and then light and automatic updates ==> this is what we are looking for
  • First time installation (full SW): will include the Rainbow SW and all Microsoft dependencies. This is mandatory at least the first time. To be done by the IT with their preferred tool.
  • Light update (Rainbow SW): end-users (with or without admin rights) will automatically be updated once a new Rainbow version is available. IT will not have to do anything.
  • Of course, if IT wants to control anything, checks and tests the updates before, deploy itself, etc, then this is dead. In that case, there is no solution for such IT

  Best Regards,

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  Ruben SIEGRIST

  • 27 février 2018 12:00

  I agree completely and, by the way, I also suggest to perform Rainbow application upgrades, via WSUS.

  1

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  Andreas HEISE

  • 27 février 2018 12:28

  Silence upgrade like Chrome do it would by the best.

  3

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  Ruben SIEGRIST

  • 27 février 2018 20:58

  Interesting idea, but taking into consideration the last problems that the automatic upgrade of Rainbow (Windows application) left behind this last weekend, I think it would be better if we could have the manual option to upgrade later. I turned on my computer Monday morning, Rainbow application started to upgrade and it failed - and the whole application became failed. Immediate result? I almost lost an audioconference with my partners...

  2

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  Exploitation UBALDI

  • 28 février 2018 08:38

  I totally agree with Ruben, that's why I'ld prefer a switch, or whatever I can use to block the updates and decide by myself when the updates will be deployed.

  It will alow me to test and validate the new version before putting it in production.

  1

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  Service INFORMATIQUE

  • 5 mars 2018 12:23

  Hi, i agree.

  There is too many solutions, we need the better i think. Do no forget, we use Rainbow in a company, so it's realy dangerous to allow admin access to users. 

  Thanks

  2

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  Exploitation UBALDI

  • 6 mars 2018 09:16

  By the way, as you say, we work in an enterprise environment, and updating Rainbow every week is just painful...

   

  Please, stop it. Let us choose what version to put in production and when.

   

  Thank you again.

  1

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  Christophe MAILLET

  • 16 juillet 2018 12:44

  Hello, Hi,

  When will this version be available? with auto update..

  Thank you.

  1

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  Deepak BALI

  • 23 mars 2022 08:57
  • Modifié

  Unable to type text on a particular bubble after sending any image, it's block to text on same bubble until re-login the session.

  This problem maximum having on desktop version and after sending any image or screenshot we can't type text on same bubble from desktop as well as mobile version.

   

  Kindly resolve the issue as soon as immediate.

   

  1

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  Deepak BALI

  • 23 mars 2022 08:58

  apart from this some users reported that when they open any image and after that they open another image they having issue that same first image open every time which open earlier.

  0

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