Top

Rainbow desktop app network issues.

Répondu

Commentaires

2 commentaires

  • Phil BENNETT

    I Have a customer with exactly the same issue, here is what we did:

     

     

    Investigation session:

     

    Removed AV

    Removed Firewall locally

    Removed application

    Reinstalled application

    Same response

    Flipped to LTE and Rainbow started

    Went back to internal network rainbow stayed working and TX/RX messages

    Stopped and restarted Rainbow

    Couldnt connect

     

    Issue appears to be only during startup /initialization, once the app is running it works fine.

    There are NO firewall rules and i tested with the a pc on the DMZ to isolate and got the exact same reaction

    1
    Actions pour les commentaires Permalien
  • Nick NANOS

    Hi Phil,

    thanks for your reply

    I was away from the office the past two days and suddenly the app has come good today, the only thing I did was to disable the com add in for outlook and not use it for a few days.  I've not tempted to reboot my desktop fearing this could occur again. 

    Outlook add in works, so I'm happy.

    0
    Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.

Vous n'avez pas trouvé ce que vous cherchez?

  • Contactez-nous

    Vous avez des questions? Laissez-nous un message pour obtenir plus d'informations.

    Contactez-nous
  • Demandez à la Communauté

    Vous avez besoin d'aide? Posez vos questions à la Communauté et obtenez des réponses d'autres utilisateurs Rainbow.

    Poster un message