Rainbow desktop app network issues.



2 commentaires

  • Phil BENNETT

    I Have a customer with exactly the same issue, here is what we did:



    Investigation session:


    Removed AV

    Removed Firewall locally

    Removed application

    Reinstalled application

    Same response

    Flipped to LTE and Rainbow started

    Went back to internal network rainbow stayed working and TX/RX messages

    Stopped and restarted Rainbow

    Couldnt connect


    Issue appears to be only during startup /initialization, once the app is running it works fine.

    There are NO firewall rules and i tested with the a pc on the DMZ to isolate and got the exact same reaction

    Actions pour les commentaires Permalien
  • Nick NANOS

    Hi Phil,

    thanks for your reply

    I was away from the office the past two days and suddenly the app has come good today, the only thing I did was to disable the com add in for outlook and not use it for a few days.  I've not tempted to reboot my desktop fearing this could occur again. 

    Outlook add in works, so I'm happy.

    Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.

Vous n'avez pas trouvé ce que vous cherchez?

  • Contactez-nous

    Vous avez des questions? Laissez-nous un message pour obtenir plus d'informations.

  • Demandez à la Communauté

    Vous avez besoin d'aide? Posez vos questions à la Communauté et obtenez des réponses d'autres utilisateurs Rainbow.

    Poster un message