cell phone app push notification, not working until i open the appRépondu
on Android and Iphone cell phone, if i don't open the rainbow app i can't receibe chat or call notifications, I have to open it and then i receibe all past notifications.
I have 30 clientes with difertent cell phones models from low to hi range and diferents brands, and in most of them I have this issue.
is there any configuration that do i have to do to make this function work
Android and iPhone apps have different behaviors. The push notification should work on iOS even if you killed the app (double-click home + slide up). If this is not the case, please contact your help deskand send them the application logs. On Android, the notification must work as long as the application process is enabled.
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