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Citrix Support for the Rainbow Application

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21 commentaires

  • Commentaire officiel
    Christophe MUNINGER

    Dear Esli,

    We have planned to start first tests with the Citrix environment (XenApp/XenDesktop) end of Q3 this year. According to the test results and audio/video quality, we could release the support of this environment in Q4.

    Note that all audio/video flows will pass through the Citrix infrastructure, there will be no optimization.

    Best Regards,

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  • Christian WÖRSTENFELD

    Hello,

    what is the current status here?

    I have a customer support ticket where I got the info today, that Citrix is not supported.

    Maybe ALE should consider, that especially big customers use Citrix and they will probably buy many licenses...

    My current customer has more than 7000 employees.

    @Christophe MUNINGER But if you say Rainbow is 2 years later still not supported on Citrix we are disappointed a bit.


    BR
    Christian

    3
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  • Stefan VOGEL

    Hey guys,

    please add support for real-time audio on VDI / Citrix at least! We did not know about the restrictions till now - but it's working good anyways. Competitors are able to support VDI ... 

    Best regards

    3
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  • Carlo BORGER

    What is the status of this ongoing Topic?
    As for now is it still the only supported voice solution combined with Citrix is Remote Call control?
    We have a customer using Rainbow Hybrid and an OXE, willing to move from Physical sets to using Soft or Web clients instead of physical sets.
    They also use MS Teams inside this same Citrix environment which is having a good voice quality from client to client inside a  CITRIX session.
    When they try the same calling each other using the Rainbow client or Web client in both scenarios audio is bad (packet loss)
    Looks like MS Teams has a way to handle audio within a Terminal Session in a good way, so I assume this must be possible for Rainbow too?
    If we want to keep some of our loyal customers on board we need to step up a little to address these kind of solutions in a proper way.

    2
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  • Roberto SCHUMANN

    I have the same request for Terminal Server and Remote Desktop in an RFP, where Rainbow would suite quite well.

    1
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  • Christof HORN

    Same from my side!

    1
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  • Patrick SWINNEN

    same request from my customers! Also extra for TS and RDP.

    1
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  • Ralf KLÖPPELS

    Hi,

    Christophe wrote four month ago, that Citrix will be tested until the end of 2018 and maybe there will be a support in Q4/2018. Can you give me an update, because i didn´t found it in the feature list and have a request of a customer.

    Regards

    Ralf

     

    1
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  • Antony FABBRO

    Hi All,

    Any news so far, for VDI (RDS, Citrix, etc...) support ? We really miss this feature... and we wait for it... :)

    Many thanks

    Antony

    1
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  • Luis ROSALES

    From V77 is supported:

    1
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  • Jeroen GREVENSTUK

    Where can we find more information about the possibilities for Rainbow support in Citrix?

    And witch subscription is needed for it? Essential, Business, Enterprise or other?

    1
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  • Peter FREI

    From my point of view a really important aspect for a modern cloud communication solution! Real-Time Optimized mode needed!!!

    0
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  • Andreas HEISE

    Same request from my customers!

    0
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  • Quentin Grabenstaetter

    Hello Patrick,

    I recommend you to create a new Feature Suggestion to talk about the implementation of the "TS" and "RDP".

    To ensure a good follow-up to these suggestions, we must keep one request by post. Esli's initial request addressed the Citrix Support for the Rainbow Application.

    Thanks for your understanding,

    0
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  • Bernhard NOWAK

    Can you get the outlook integration (RCC) working? VoIP could be done in a second step but having the possibility to use Outlook would help a lot.

    Regards,

    Bernhard

    0
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  • Philippe ROCHETTE

    HI Christophe

    2 month Ago you said : "web app can be used in this environment with Remote Call Control capabilities."

    i'm not totally agree with you, but maybe I'm making a mistake.

    because in case you receive a call in WEBRTC from another Rainbow Client, I don't know how we can take the call in RCC mode

    for me we can't take this call with RCC. so the voice flow through the thin client. 

    what do you think it ?

    thank you for your opinion

    Phil

    0
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  • Ict WOONHAVEN

    Hello

    What is the current status of ths feature request ?

    Kind regards,
    Jan

    0
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  • Roberto SCHUMANN

    Hello Christophe,

    could we have an update on the planning of Citrix compatibility?

    BR,

    Roberto

    0
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  • Ralf KLÖPPELS

    Hello,

    i am also interested in the results of the test or better in a support of citrix environments. I have several customers who use rainbow-essential licences in citrix as an unsupported version, just to try. It would be fine to offer them a supported enterprise licence.

    Best regards

    Ralf

    0
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  • Hans-Ulrich HARDRATH

    Hello,

    is VMware Horizon with non persistent desktops supported??

    BR

     

    Uli

    0
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  • Christophe MUNINGER

    Unfortunately, support of Citrix has been postponed. In the meantime, web app can be used in this environment with Remote Call Control capabilities. 

     

    Best Regards,

    Christophe Muninger

    -2
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