Unknown application or wrong token for application id

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Frederiko Cesar

• 23 août 2018 00:43
• Modifié

Hello, it's my first time with Rainbow and I'm using the Web SDK and encoutering this error after include the keys of the applications

[authService] authenticate failure -- 
authenticate for login "*removed*@*removed*"
 failure : Unknown application or wrong token for application id

I don't know how to do since I have a developer account and an application in the hub

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• 

  Pascal BORSCHNECK

  • 23 août 2018 04:56
  • Modifié

  Hi,

   

  Some questions:

  • It's on the sandbox ?
  • did you use the angular Starter kit on github ?

   

  For more logs if needed:

  • setVerboseLog(boolHasVerboseLog)

   

  You put your app ID / Secret in

  • initialize(strApplicationID, strApplicationSecret)

   

  ?

  Pascal

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  Pascal BORSCHNECK

  • 23 août 2018 05:04
  • Modifié

  Other question/remark:

  appID can't be shared between sandbox and production (same remark for users)

   

  On sandbox, you'll have to generate a specific appID/Secret with the CLI for example

  https://hub.openrainbow.com/#/documentation/doc/sdk/cli/tutorials/Managing_applications

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  Frederiko Cesar

  • 23 août 2018 21:11

  Yes, I have sandbox active. And Yes, it's on Angular 2 starter kit. I have put the these values in initialize() indeed.

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  Pascal BORSCHNECK

  • 24 août 2018 06:22

  I'll create a ticket for exchanging logs / files

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  Pascal BORSCHNECK

  • 24 septembre 2018 13:35

  No reply, mark it as answered...

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  Sibin THOMAS

  • 16 juillet 2019 12:03

  I am getting the same error while testing with the help of angular Starter Kit. or the c# desktop

  The application is on Sandbox too. 

  Is there any step I may have missed? Or is there any access restriction.

  I am referring to the Documentation only at the moment and could not find anything to resolve this issue

  [authService] authenticate failure -- authenticate for login "*Removed*@*removed*.com" failure : Unknown application or wrong token for application id *removed*

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  Christophe IRLES

  • 16 juillet 2019 14:17

  Hi,

  Did you follow this guideline ?

  https://hub.openrainbow.com/#/documentation/doc/hub/developer-journey

  Regards,
  Christophe

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  Sibin THOMAS

  • 16 juillet 2019 14:26

  Hi,

  I have followed the guidelines. 

  I tried creating the test user using the CLI tool but unfortunately get the following error

  Cannot execute command .... Error Code : 400000

   

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  Christophe IRLES

  • 19 juillet 2019 14:01

  Hi,

  The user password policy could explain the pb:

  - 8-64 caracters
  - one lower case at least
  - one upper case at least
  - one number at least
  - one special caracter

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  Sibin THOMAS

  • 24 juillet 2019 14:02

  [authService] authenticate failure -- authenticate for login "*Removed*@*removed*.com" failure : Unknown application or wrong token for application id *removed*

  This error still persists.

   

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  Fabrice BELLONCLE

  • 24 juillet 2019 14:41

  Hi,

  Perhaps you are no more logged in.

  Can you try to login again: rbw login ?

  BR

  fabrice.

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