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WebRTC-GW and OXO R3 - problem to receive a call on the mobile phone

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8 commentaires

  • David LAMORSKI

    Yes, I can confirm this problem exists.

    2
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  • Tobias GEUTHER

    I can confirm that. same behavior with our installation.

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  • Tobias GEUTHER

    It looks like the problem doesn't only appear at iOS:

    https://support.openrainbow.com/hc/en-us/community/posts/360000709304-Android-Phone-not-ringing

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  • Eric CHOONG

    we encounter this problem as well, OXE 12.2 + Webrtc 1.68.6-144

     

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  • Sebastian REY

    Hi guys. I have the same issue with Oxe 12.1 + webRTC 1.68. I have a case opened with tech support since a month.

    They believe that they'll release a solution in the next upgrade 1.51 today. But is not confirmed.

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  • Brunno SEPULCRI

    GOOD NEWS!
    After updating the Rainbow Client, the problem was apparently solved.
    Can you confirm if you solved it too?
    att
    Brunno

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  • Antonio TESSARI

    I have the same problem in my company, but it's restricted to IOS phone in iddle state. No problem occured in Android.
    Oxo and webrtc have the last release.

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  • Patrick SWINNEN

    Hello,

    I have OXO Connect R3.2 +webrtcgw 1.73.

    when calling from Rainbow client to DIG /IP phones the rainbow recieves ringback tone = ok

    When calling from DIG/IP phones to Rainbow users = The phones don't receive ringback tone, so the caller hangs up.

    Is this a know issue ? is there a fix ?

    thx.

    Patrick

     

     

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